ContactPoint 360 Employee Directory
Outsourcing and Offshoring ConsultingOntario, Canada1001-5000 Employees
ContactPoint360 operates in the outsourcing and offshoring consulting industry and is based in North York, Ontario, Canada. It employs between 1,001 and 5,000 people. The company provides AI-powered customer experience solutions with a human touch, omnichannel engagement, industry-specific expertise, and scalable delivery teams across nearshore, onshore, and offshore locations. It maintains a global footprint with 12 delivery centers across 11 countries, supporting 31+ languages and operations around the clock. The firm partners with Fortune 500s and high-growth brands and has earned recognitions including a BBB A+ rating and multiple industry awards.