ContactUs Communications Employee Directory
Outsourcing and Offshoring ConsultingOhio, United States501-1000 Employees
ContactUs Communications is a U.S.-based provider of contact-center services that supports global brands across multiple industries. It offers outsourced customer care along with inbound and outbound sales, customer retention and win-back programs, and technical support. The company positions itself beyond a basic answering service by supplying dedicated staff, supervision, and management aimed at improving client performance while maintaining cost efficiency. The company emphasizes steady service delivery and the use of technology to support client performance while controlling costs. A recent development is the launch of a technologies division focused on value-added integrations with CX Cloud software providers and on developing its own software solutions centered on the customer journey. Based in Hilliard, Ohio, the organization serves global brands across diverse industries as a mid-sized operation.
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