Insights

Global Capabilities Contax360 operates as a versatile outsourcing provider with onshore and nearshore facilities in Florida and Jamaica, enabling them to serve diverse markets and industries worldwide, presenting opportunities to target clients seeking flexible geographically distributed solutions.

Technological Integration The company's use of advanced technologies such as MySQL, JSON-LD, Moodle, and HTTP/3 demonstrates a focus on leveraging innovative solutions, making them an attractive partner for clients looking to modernize their customer service operations.

Growth Potential With a revenue range of one to ten million dollars and a workforce exceeding 900 agents, Contax360 is positioned for expansion, especially in niche markets where personalized and technology-driven BPO services are in demand.

Client-Centric Approach Founded by an experienced entrepreneur with a background in Fortune 500 companies, Contax360 emphasizes customized partnerships and measurable results, appealing to organizations seeking dedicated and accountable outsourcing partners.

Industry Positioning Operating among competitors like Teleperformance and IBEX Global, Contax360’s focus on innovation and client collaboration offers opportunities to differentiate and capture market share in the competitive BPO landscape.

Contax360 BPO Solutions, Inc. Tech Stack

Contax360 BPO Solutions, Inc. uses 8 technology products and services including MySQL, JSON-LD, jQuery Migrate, and more. Explore Contax360 BPO Solutions, Inc.'s tech stack below.

  • MySQL
    Database
  • JSON-LD
    Javascript Frameworks
  • jQuery Migrate
    Javascript Libraries
  • Moodle
    Learning Management System
  • Lua
    Programming Languages
  • HTTP/3
    Web & Portal Technology
  • RankMath SEO
    Web Platform Extensions
  • Apache
    Web Servers

Media & News

Contax360 BPO Solutions, Inc.'s Email Address Formats

Contax360 BPO Solutions, Inc. uses at least 1 format(s):
Contax360 BPO Solutions, Inc. Email FormatsExamplePercentage
FLast@contax360.comJDoe@contax360.com
45%
First@contax360.comJohn@contax360.com
5%
FLast@contax360.comJDoe@contax360.com
45%
First@contax360.comJohn@contax360.com
5%

Frequently Asked Questions

Where is Contax360 BPO Solutions, Inc.'s headquarters located?

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Contax360 BPO Solutions, Inc.'s main headquarters is located at 8201 Peters Road, Suite 1000. The company has employees across 2 continents, including North AmericaEurope.

What is Contax360 BPO Solutions, Inc.'s official website and social media links?

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Contax360 BPO Solutions, Inc.'s official website is contax360.com and has social profiles on LinkedIn.

What is Contax360 BPO Solutions, Inc.'s NAICS code?

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Contax360 BPO Solutions, Inc.'s NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Contax360 BPO Solutions, Inc. have currently?

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As of December 2025, Contax360 BPO Solutions, Inc. has approximately 215 employees across 2 continents, including North AmericaEurope. Key team members include President & Ceo, Technology, Contact Center, Global Bpo, Customer Services, Telemarketing: J. S.Director Of Technology: C. M.Project Manager: A. M.. Explore Contax360 BPO Solutions, Inc.'s employee directory with LeadIQ.

What industry does Contax360 BPO Solutions, Inc. belong to?

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Contax360 BPO Solutions, Inc. operates in the Outsourcing and Offshoring Consulting industry.

What technology does Contax360 BPO Solutions, Inc. use?

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Contax360 BPO Solutions, Inc.'s tech stack includes MySQLJSON-LDjQuery MigrateMoodleLuaHTTP/3RankMath SEOApache.

What is Contax360 BPO Solutions, Inc.'s email format?

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Contax360 BPO Solutions, Inc.'s email format typically follows the pattern of FLast@contax360.com. Find more Contax360 BPO Solutions, Inc. email formats with LeadIQ.

When was Contax360 BPO Solutions, Inc. founded?

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Contax360 BPO Solutions, Inc. was founded in 2007.

Contax360 BPO Solutions, Inc.

Outsourcing and Offshoring ConsultingFlorida, United States201-500 Employees

Contax360 BPO Solutions is an onshore and nearshore Business Process Outsourcing Center, with an office in Florida, and one of the largest privately owned and managed centers in Jamaica. We pride ourselves on being innovators, and partnering with our clients to deliver exceptional solutions and create value.

We integrate our highly talented workforce with best-in-class technology as well as leverage the newest approaches. The result is a solution designed for your business requirements with clear goals and measurable results.

Contax360 was founded in 2007 by Jacqueline Sutherland, a Jamaican- entrepreneur who spent her professional career working at Fortune 500 companies in the US. She launched Contax360 with the goal of delivering cutting-edge contact center services while maintaining a hands-on partnering approach with each client. Our repeated success servicing clients from across the globe, – allowed Contax360 to grow to over 900 agents serving blue chip clients in multiple industries. Contax360 has excelled in a heavily competitive environment by staying ahead of technology and trends, while continuing to treat each customer as a partner.

Section iconCompany Overview

Headquarters
8201 Peters Road, Suite 1000
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
2007
Employees
201-500

Section iconMedia & News

Section iconFunding & Financials

  • $1M$10M

    Contax360 BPO Solutions, Inc.'s revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    Contax360 BPO Solutions, Inc.'s revenue is estimated to be in the range of $1M$10M

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