Convergys Employee Directory
Outsourcing/OffshoringOhio, United States10001+ Employees
Convergys is a technology-enabled global business services firm that focuses on customer engagement and improving business performance for prominent brands. With operations spanning more than 40 countries across six continents, it supports clients in delivering better customer experiences through an integrated mix of technology, design, data, processes and people. The company is based in Cincinnati, Ohio. Its client base covers ten industry verticals, including automotive, banking and financial services, insurance, healthcare, technology, consumer electronics, media and communications, retail and e-commerce, travel and transportation, and energy and the public sector. Operating in the outsourcing and offshoring consulting space, it delivers customer engagement and business-performance improvements across a diverse set of sectors.
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