Insights

Global scale Convergys operates as a technology-enabled global business services provider with a presence across more than 40 countries and six continents, indicating opportunities to upsell scalable, cross-border outsourcing, multi-region programs, and integrated CX ecosystems.

Industry breadth Serving ten industry verticals including automotive, banking, insurance, healthcare, technology, retail, and energy suggests potential for cross-sell into multiple sectors and tailored vertical solutions leveraging existing capabilities and domain expertise.

Tech enablement The tech stack—Alteryx, OpenShift, Adobe Experience Manager, Google BigQuery, Oracle DB, Brevo, ArcGIS, and Piwik PRO—highlights proficiency in data analytics, cloud-native platforms, digital experience, and marketing analytics that can be offered to clients seeking modernization and data-driven CX.

Growth momentum Recent quarterly results with revenue growth across segments and raised guidance indicate a healthy trajectory, signaling suitability for pursuing larger, multi-year outsourcing deals and expansion of existing accounts.

Public market visibility Publicly traded status (CNXC) and recognizable case studies imply credibility with enterprise buyers; leverage this to approach large brands seeking proven, scalable BPO, CX, and technology-enabled services with clear ROI narratives.

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Convergys Tech Stack

Convergys uses 8 technology products and services including Alteryx, Red Hat OpenShift, Adobe Experience Manager, and more. Explore Convergys's tech stack below.

Alteryx
Advanced Analytics And Data Science
Red Hat OpenShift
Cloud Infrastructure Computing
Adobe Experience Manager
Content Management System
Google BigQuery
Data Warehousing
Oracle Database
Database
Brevo
Live Chat
ArcGIS
Visualisation Software
Piwik PRO Core
Web Analytics

Media & News

Convergys's Email Address Formats

Convergys uses at least 6 email formats:

Convergys Email Formats	Example	Percentage
First.Last@convergys.com	John.Doe@convergys.com	97%
FLast@convergys.com	JDoe@convergys.com	2%
FirstLast@convergys.com	JohnDoe@convergys.com	1%
First.Last@concentrix.com	John.Doe@concentrix.com	93%
FLast@concentrix.com	JDoe@concentrix.com	5%
FirstLast@concentrix.com	JohnDoe@concentrix.com	2%

Frequently Asked Questions

What is Convergys's phone number?

You can contact Convergys's main corporate office by phone at

+1-513-723-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Convergys's stock symbol?

Convergys is a publicly traded company; the company's stock symbol is CVG.

What is Convergys's official website and social media links?

Convergys's official website is concentrix.com and has social profiles on LinkedIn.

How much revenue does Convergys generate?

As of July 2026, Convergys's annual revenue is estimated to be $1B - $10B.

What is Convergys's NAICS code?

Convergys's NAICS code is 54151 - Computer Systems Design and Related Services.

How many employees does Convergys have currently?

As of July 2026, Convergys has approximately 33K employees across 6 continents, including North America, Asia and Europe. Key team members include Cco: R. H., Cco: S. F. and Cco: H. C. Explore Convergys's employee directory with LeadIQ.

What industry does Convergys belong to?

Convergys operates in the Outsourcing/Offshoring industry.

What technology does Convergys use?

Convergys's tech stack includes Alteryx, Red Hat OpenShift, Adobe Experience Manager, Google BigQuery, Oracle Database, Brevo, ArcGIS and Piwik PRO Core.

What is Convergys's email format?

Convergys's email format typically follows the pattern of First.Last@convergys.com. Find more Convergys email formats with LeadIQ.

Convergys

Q: What is Convergys's official website and social media links?

Convergys's official website is concentrix.com. Convergys has social profiles on LinkedIn.

Q: How many employees does Convergys have currently?

Convergys has approximately 33K employees.

Q: What technology does Convergys use?

Convergys's tech stack includes Yoast SEO Premium, Apigee Edge, Guidewire, X-XSS-Protection, LinkedIn Talent Solutions.

Q: What is Convergys's NAICS code?

Convergys's NAICS code is 54151 (Computer Systems Design and Related Services).

Outsourcing/OffshoringOhio, United States10001+ Employees

Convergys is a technology-enabled global business services firm that focuses on customer engagement and improving business performance for prominent brands. With operations spanning more than 40 countries across six continents, it supports clients in delivering better customer experiences through an integrated mix of technology, design, data, processes and people. The company is based in Cincinnati, Ohio.

Its client base covers ten industry verticals, including automotive, banking and financial services, insurance, healthcare, technology, consumer electronics, media and communications, retail and e-commerce, travel and transportation, and energy and the public sector. Operating in the outsourcing and offshoring consulting space, it delivers customer engagement and business-performance improvements across a diverse set of sectors.