Insights

Expansion through acquisitions Covisian has been actively expanding through acquisitions, with recent acquisitions of Centrinex and Nexteria s.r.l., indicating a focus on growth and diversification of service offerings. This presents a sales opportunity for businesses looking to collaborate with a rapidly expanding tech company.

Key leadership appointments With the recent appointments of Raffaella Bianchi as Chief Revenue Officer, Ramon Tisaire as CEO, and César López as President of the Global Business Development Board, Covisian is strengthening its leadership team to drive business growth. Sales professionals can leverage these leadership changes to establish new connections and partnerships within the company.

Innovative tech solutions Covisian's GenAI-enabled CX software platform, Smile.CX, offers a unique blend of human support and AI-driven functions, catering to the growing demand for innovative customer experience solutions. This presents an excellent sales opportunity for companies seeking to incorporate cutting-edge technology into their customer service strategies.

Robust client portfolio With over 150 clients globally, Covisian has a diverse and extensive client portfolio across different industries. Sales professionals can explore partnership opportunities by aligning their products or services with Covisian's offerings to tap into new markets and reach a broader customer base.

Strategic market positioning Covisian's focus on building an easier world through excellent customer management solutions reflects a customer-centric approach that resonates well with modern businesses. Sales development representatives can leverage Covisian's market positioning to emphasize shared values and establish stronger connections with potential clients.

Covisian Tech Stack

Covisian uses 8 technology products and services including MATLAB, Hotjar, NoSQL, and more. Explore Covisian's tech stack below.

  • MATLAB
    Advanced Analytics And Data Science
  • Hotjar
    Analytics
  • NoSQL
    Database
  • Centro
    Demand Side Platforms
  • HubSpot
    Marketing Automation
  • JavaScript
    Programming Languages
  • Bootstrap
    UI Frameworks
  • Semplice
    Web Platform Extensions

Media & News

Covisian's Email Address Formats

Covisian uses at least 1 format(s):
Covisian Email FormatsExamplePercentage
First.Last@covisian.comJohn.Doe@covisian.com
99%
F.Last@covisian.comJ.Doe@covisian.com
1%

Frequently Asked Questions

Where is Covisian's headquarters located?

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Covisian's main headquarters is located at Via dei Valtorta, 47 Milano, Lombardia 20127 IT. The company has employees across 5 continents, including EuropeNorth AmericaSouth America.

What is Covisian's official website and social media links?

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Covisian's official website is covisian.com and has social profiles on LinkedIn.

How much revenue does Covisian generate?

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As of October 2024, Covisian's annual revenue reached $5B.

What is Covisian's NAICS code?

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Covisian's NAICS code is 5112 - Software Publishers.

How many employees does Covisian have currently?

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As of October 2024, Covisian has approximately 10K employees across 5 continents, including EuropeNorth AmericaSouth America. Key team members include Chief People & Technology Officer: F. S.Chief Operating Officer: F. F. V.Chief Revenue Officer (cro) - Latam: S. J.. Explore Covisian's employee directory with LeadIQ.

What industry does Covisian belong to?

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Covisian operates in the Software Development industry.

What technology does Covisian use?

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Covisian's tech stack includes MATLABHotjarNoSQLCentroHubSpotJavaScriptBootstrapSemplice.

What is Covisian's email format?

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Covisian's email format typically follows the pattern of . Find more Covisian email formats with LeadIQ.

When was Covisian founded?

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Covisian was founded in 1999.
Covisian

Covisian

Software DevelopmentLombardia, Italy10001+ Employees

𝐂𝐨𝐯𝐢𝐬𝐢𝐚𝐧  is a tech company specialized in providing 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐬, 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 and 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐢𝐞𝐬 for 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐞𝐗𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 & customer care.

An international group with more than 23,000 employees working in over 46 locations with more than 150 clients.

𝐂𝐨𝐯𝐢𝐬𝐢𝐚𝐧 strives to 𝐛𝐮𝐢𝐥𝐝 𝐚𝐧 𝐞𝐚𝐬𝐢𝐞𝐫 𝐰𝐨𝐫𝐥𝐝 by solving the small everyday problems of businesses and consumers through 𝐞𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐭 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬.

The essence of 𝐂𝐨𝐯𝐢𝐬𝐢𝐚𝐧 is contained in three simple words that summarize our corporate philosophy, business approach and operating model. 

𝐓𝐄𝐂𝐇 as the continuous drive to innovate, research, develop and create value for the market.

𝐏𝐄𝐎𝐏𝐋𝐄 at the heart of every business. Because Covisian takes care of all the people it comes into contact with: employees, customers and clients.

𝐒𝐌𝐈𝐋𝐄𝐒 as the result of the experience that creates the interaction between people and technology. 

"𝑾𝒆 𝒂𝒓𝒆 𝒄𝒓𝒂𝒛𝒚 𝒂𝒃𝒐𝒖𝒕 𝒕𝒆𝒄𝒉𝒏𝒐𝒍𝒐𝒈𝒚.
𝑾𝒆 𝒂𝒓𝒆 𝒊𝒏 𝒍𝒐𝒗𝒆 𝒘𝒊𝒕𝒉 𝒑𝒆𝒐𝒑𝒍𝒆.
𝑾𝒆 𝒂𝒓𝒆 𝒅𝒊𝒔𝒑𝒆𝒏𝒔𝒆𝒓𝒔 𝒐𝒇 𝒔𝒎𝒊𝒍𝒆𝒔."

𝐂𝐨𝐯𝐢𝐬𝐢𝐚𝐧 offers high value-added services to clients who require a dynamic, concrete and result-oriented approach to customer management. Starting with the analysis of needs, Covisian identifies solutions in a broad and growing offering:

◾️ Omnichannel customer services
◾️ Business development & sales
◾️ Help desk and digital tutoring
◾️ Credit management & litigations

Our services allow you to 𝐜𝐫𝐞𝐚𝐭𝐞 𝐚 𝐝𝐢𝐫𝐞𝐜𝐭 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐰𝐢𝐭𝐡 𝐲𝐨𝐮𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 and easily 𝐬𝐨𝐥𝐯𝐞 𝐭𝐡𝐞𝐢𝐫 𝐩𝐫𝐨𝐛𝐥𝐞𝐦𝐬.

Section iconCompany Overview

Headquarters
Via dei Valtorta, 47 Milano, Lombardia 20127 IT
NAICS Code
5112 - Software Publishers
Founded
1999
Employees
10001+

Section iconFunding & Financials

  • $1B

    Covisian's revenue is in the range of $1B

Section iconFunding & Financials

  • $1B

    Covisian's revenue is in the range of $1B

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