Insights

Expansion through Acquisition Covisian's recent acquisitions of Centrinex and Nexteria demonstrate a strategic focus on expanding its customer management capabilities and entering new verticals such as automotive, healthcare, and energy. Sales teams can target organizations looking for comprehensive customer experience solutions that leverage integrated RPA, NLP, and AI technologies, highlighting Covisian's ability to offer scalable and specialized services.

AI-Driven Service Innovation The launch of Covisian's GenAI-enabled CX platform, Smile.CX, positions the company as a leader in blending high-touch human support with automated AI functionalities. Businesses seeking to enhance operational efficiency and elevate customer satisfaction should consider Covisian's AI-powered solutions as a compelling value proposition for modern customer experience management.

Leadership and Growth Key executive appointments, including hiring a new CEO for Covisian USA and a global business development president, indicate a company investing heavily in leadership to accelerate global sales and strategic growth. These developments present opportunities for sales teams to engage with Covisianโ€™s expanding international footprint and upcoming high-level initiatives.

Technology & Integration Covisianโ€™s diverse tech stack, including NoSQL, Unity3D, and SuiteCRM, along with recent integrations with Linguamatics for NLP and RPA solutions, suggests a strong technological foundation. Selling points can focus on Covisianโ€™s innovative platform capabilities that enable clients to implement customized, intelligent customer service solutions integrated with automation and advanced analytics.

Global Presence and Client Base With over 23,000 employees across more than 46 locations serving more than 150 clients, Covisian demonstrates robust global reach and a large-scale operation. Prospecting potential clients can leverage Covisianโ€™s extensive experience and international presence as evidence of its capability to manage complex, multi-channel customer service projects across diverse markets.

Covisian Tech Stack

Covisian uses 8 technology products and services including Hotjar, Unity3D, SuiteCRM, and more. Explore Covisian's tech stack below.

  • Hotjar
    Analytics
  • Unity3D
    Audio, Video, Graphics
  • SuiteCRM
    Customer Relationship Management
  • NoSQL
    Database
  • jQuery Migrate
    Javascript Libraries
  • Yoast SEO
    Search Engines
  • VMware
    Virtualisation Software
  • Jetpack
    Web Platform Extensions

Media & News

Covisian's Email Address Formats

Covisian uses at least 1 format(s):
Covisian Email FormatsExamplePercentage
First.Last@covisian.comJohn.Doe@covisian.com
99%
F.Last@covisian.comJ.Doe@covisian.com
1%

Frequently Asked Questions

What is Covisian's official website and social media links?

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Covisian's official website is covisian.com and has social profiles on LinkedInCrunchbase.

How much revenue does Covisian generate?

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As of December 2025, Covisian's annual revenue is estimated to be $5B.

What is Covisian's SIC code NAICS code?

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Covisian's SIC code is 7299 - Miscellaneous Personal Services, Not Elsewhere Classified NAICS code is 5112 - Software Publishers.

How many employees does Covisian have currently?

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As of December 2025, Covisian has approximately 10K employees across 6 continents, including EuropeSouth AmericaNorth America. Key team members include Chief Executive Officer - Usa: B. M.Cio Italy And Est Europe: P. T.Cfo: A. S.. Explore Covisian's employee directory with LeadIQ.

What industry does Covisian belong to?

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Covisian operates in the Software Development industry.

What technology does Covisian use?

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Covisian's tech stack includes HotjarUnity3DSuiteCRMNoSQLjQuery MigrateYoast SEOVMwareJetpack.

What is Covisian's email format?

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Covisian's email format typically follows the pattern of First.Last@covisian.com. Find more Covisian email formats with LeadIQ.

When was Covisian founded?

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Covisian was founded in 1999.

Covisian

Software DevelopmentLombardy, Italy10001+ Employees

๐‚๐จ๐ฏ๐ข๐ฌ๐ข๐š๐ง  is a tech company specialized in providing ๐ฉ๐ซ๐จ๐๐ฎ๐œ๐ญ๐ฌ, ๐ฌ๐ž๐ซ๐ฏ๐ข๐œ๐ž๐ฌ and ๐ญ๐ž๐œ๐ก๐ง๐จ๐ฅ๐จ๐ ๐ข๐ž๐ฌ for ๐œ๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐ž๐—๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž & customer care.

An international group with more than 23,000 employees working in over 46 locations with more than 150 clients.

๐‚๐จ๐ฏ๐ข๐ฌ๐ข๐š๐ง strives to ๐›๐ฎ๐ข๐ฅ๐ ๐š๐ง ๐ž๐š๐ฌ๐ข๐ž๐ซ ๐ฐ๐จ๐ซ๐ฅ๐ by solving the small everyday problems of businesses and consumers through ๐ž๐ฑ๐œ๐ž๐ฅ๐ฅ๐ž๐ง๐ญ ๐œ๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐ฆ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ ๐ฌ๐ž๐ซ๐ฏ๐ข๐œ๐ž๐ฌ.

The essence of ๐‚๐จ๐ฏ๐ข๐ฌ๐ข๐š๐ง is contained in three simple words that summarize our corporate philosophy, business approach and operating model. 

๐“๐„๐‚๐‡ as the continuous drive to innovate, research, develop and create value for the market.

๐๐„๐Ž๐๐‹๐„ at the heart of every business. Because Covisian takes care of all the people it comes into contact with: employees, customers and clients.

๐’๐Œ๐ˆ๐‹๐„๐’ as the result of the experience that creates the interaction between people and technology. 

"๐‘พ๐’† ๐’‚๐’“๐’† ๐’„๐’“๐’‚๐’›๐’š ๐’‚๐’ƒ๐’๐’–๐’• ๐’•๐’†๐’„๐’‰๐’๐’๐’๐’๐’ˆ๐’š.
๐‘พ๐’† ๐’‚๐’“๐’† ๐’Š๐’ ๐’๐’๐’—๐’† ๐’˜๐’Š๐’•๐’‰ ๐’‘๐’†๐’๐’‘๐’๐’†.
๐‘พ๐’† ๐’‚๐’“๐’† ๐’…๐’Š๐’”๐’‘๐’†๐’๐’”๐’†๐’“๐’” ๐’๐’‡ ๐’”๐’Ž๐’Š๐’๐’†๐’”."

๐‚๐จ๐ฏ๐ข๐ฌ๐ข๐š๐ง offers high value-added services to clients who require a dynamic, concrete and result-oriented approach to customer management. Starting with the analysis of needs, Covisian identifies solutions in a broad and growing offering:

โ—พ๏ธ Omnichannel customer services
โ—พ๏ธ Business development & sales
โ—พ๏ธ Help desk and digital tutoring
โ—พ๏ธ Credit management & litigations

Our services allow you to ๐œ๐ซ๐ž๐š๐ญ๐ž ๐š ๐๐ข๐ซ๐ž๐œ๐ญ ๐ซ๐ž๐ฅ๐š๐ญ๐ข๐จ๐ง๐ฌ๐ก๐ข๐ฉ ๐ฐ๐ข๐ญ๐ก ๐ฒ๐จ๐ฎ๐ซ ๐œ๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ๐ฌ and easily ๐ฌ๐จ๐ฅ๐ฏ๐ž ๐ญ๐ก๐ž๐ข๐ซ ๐ฉ๐ซ๐จ๐›๐ฅ๐ž๐ฆ๐ฌ.

Section iconCompany Overview

SIC Code
7299 - Miscellaneous Personal Services, Not Elsewhere Classified
NAICS Code
5112 - Software Publishers
Founded
1999
Employees
10001+

Section iconFunding & Financials

  • $10M$25M

    Covisian's revenue is estimated to be in the range of $10M$25M

Section iconFunding & Financials

  • $10M$25M

    Covisian's revenue is estimated to be in the range of $10M$25M

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