Covisian Employee Directory
Software DevelopmentLombardy, Italy10001+ Employees
Covisian is a software development company based in Milan, Italy, focused on delivering products, services, and technologies that support customer experience and customer care. It is described as part of an international group employing more than 27,000 people across more than 46 locations and serving over 250 clients, while Covisian itself lists 10,001+ employees. The company provides omnichannel customer services, business development and sales, help desk and digital tutoring, and credit management and litigations to help create direct relationships with customers. Its corporate philosophy centers on three pillarsโTech, People, and Smilesโanchored in continuous innovation, people-centered service, and positive interactions with technology. Recent activity includes leadership appointments and strategic acquisitions, such as hiring a chief revenue officer in 2024, acquiring Centrinex and Nexteria S.r.l., and launching a GenAI-enabled CX platform named Smile.CX that combines high-touch human support with AI-driven automation.
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