Insights

Established Expertise Custom Connect South Africa has been operating since 2008, demonstrating a deep level of industry experience, particularly in debt recovery for financial institutions, which accounts for a significant portion of their revenue and client engagements.

High-Profile Clients With prominent clients including major banks and retail financial services like FNB, Standard Bank, Woolworths Financial Services, and Telkom, the company indicates strong credibility and the potential to expand services within large enterprises looking for tailored BPO solutions.

Market Specialization The company's focus on full BPO and call centre functionalities combined with expertise in finance and banking sectors positions it well to serve organizations in the financial services industry seeking specialized outsourcing partners.

Growth Potential Operating with a revenue range of 1 million to 10 million dollars and a team of 201 to 500 employees, Custom Connect South Africa offers scalable solutions suitable for mid-sized to large organizations aiming to outsource contact centre operations effectively.

Industry Positioning Being a member of industry groups like ADRA and BEPESA, and having built their reputation on successful debt recovery outcomes, indicates strong standing in the outsourced financial services space, creating opportunities for partnerships and client acquisition within related sectors.

Custom Connect South Africa Tech Stack

Custom Connect South Africa uses 8 technology products and services including Linkedin Insight Tag, Cloudflare, jQuery, and more. Explore Custom Connect South Africa's tech stack below.

  • Linkedin Insight Tag
    Analytics
  • Cloudflare
    Content Management System
  • jQuery
    Javascript Libraries
  • Floating UI
    Javascript Libraries
  • OWL Carousel
    Javascript Libraries
  • PHP
    Programming Languages
  • ZURB Foundation
    UI Frameworks
  • Apache
    Web Servers

Media & News

Custom Connect South Africa's Email Address Formats

Custom Connect South Africa uses at least 1 format(s):
Custom Connect South Africa Email FormatsExamplePercentage
First.Last@capabilitybpo.comJohn.Doe@capabilitybpo.com
94%
First@capabilitybpo.comJohn@capabilitybpo.com
6%

Frequently Asked Questions

Where is Custom Connect South Africa's headquarters located?

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Custom Connect South Africa's main headquarters is located at 303 Drive Pixley Kaseme Street Durban, Kwazulu-natal South Africa. The company has employees across 3 continents, including AfricaAsiaNorth America.

What is Custom Connect South Africa's official website and social media links?

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Custom Connect South Africa's official website is capabilitybpo.com and has social profiles on LinkedIn.

What is Custom Connect South Africa's NAICS code?

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Custom Connect South Africa's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Custom Connect South Africa have currently?

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As of April 2026, Custom Connect South Africa has approximately 486 employees across 3 continents, including AfricaAsiaNorth America. Key team members include Founder & Ceo: M. M.Independent Consultant: J. N.Real Time Analyst: G. M.. Explore Custom Connect South Africa's employee directory with LeadIQ.

What industry does Custom Connect South Africa belong to?

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Custom Connect South Africa operates in the Outsourcing and Offshoring Consulting industry.

What technology does Custom Connect South Africa use?

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Custom Connect South Africa's tech stack includes Linkedin Insight TagCloudflarejQueryFloating UIOWL CarouselPHPZURB FoundationApache.

What is Custom Connect South Africa's email format?

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Custom Connect South Africa's email format typically follows the pattern of First.Last@capabilitybpo.com. Find more Custom Connect South Africa email formats with LeadIQ.

When was Custom Connect South Africa founded?

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Custom Connect South Africa was founded in 2018.

Custom Connect South Africa

Outsourcing and Offshoring ConsultingKwazulu-natal, South Africa201-500 Employees

Many BPOs are in name only; they wear the title for credibility but with most of their focus in the wrong place. On the other hand, we have built our business outward from a powerful BPO core. Our full call centre functionality results from our success, not its starting point.  We have been in the business of helping your business since 2008. Which means we have the experience you need. 

Historically, we provided debt recovery solutions to private and public entities to improve collection results. And we have, by some 90%. 

We bring together a team of financial professionals with extensive experience across the finance and banking sectors; our top clients are evidence of our value and expertise in this area. 

We have many high-profile clients, including FNB, African Bank, Standard Bank, Woolworths Financial Services and Telkom. 

Our services cover full BPO and call centre functionality. With an experienced team focusing on inbound, outbound, quality and training. 

We tailor-make effective solutions for all of our clients and would do the same for you. 

We are currently a member of ADRA and BEPESA, affiliated with global collection and BPO umbrella bodies.

Section iconCompany Overview

Headquarters
303 Drive Pixley Kaseme Street Durban, Kwazulu-natal South Africa
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
2018
Employees
201-500

Section iconMedia & News

Section iconFunding & Financials

  • $1M$10M

    Custom Connect South Africa's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    Custom Connect South Africa's revenue is estimated to be in the range of $1M$10M

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