Customer Direct Email Format

Consumer ServicesMissouri, United States201-500 Employees

Customer Direct is a consumer services provider founded in 1997 that focuses on delivering customized customer service processes augmented by analytics. Located in Maryland Heights, Missouri, the company positions itself as a complete customer service center that listens and aims to help clients understand not only what their customers are doing but how they are thinking, offering insights to improve revenue, reduce costs, and foster customer loyalty. Its service model emphasizes a consultative approach and the development of metrics that illuminate customer interactions from a new perspective. The business targets organizations seeking to enhance decision-making around customer relationships and operational efficiency through tailored processes and revealing analytics.

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