What is Customer Direct's NAICS code?

Customer Direct's NAICS code is 81 (Other Services (except Public Administration)).

Insights

Scale and funding Customer Direct operates with 201-500 employees and generates substantial revenue in the range of 250M to 500M, indicating a mature, scalable BPO provider with financial stability suitable for enterprise-level outsourcing deals.

Full-service CX Positioned as a complete customer service center offering customized processes and analytics, there are cross-sell opportunities into advanced analytics, insights-driven consulting, and loyalty programs for existing clients seeking end-to-end CX optimization.

Analytics mindset Emphasis on revealing analytics about customers enables upsell of data-driven decisioning tools, predictive insights, and KPI dashboards to improve revenue, reduce costs, and enhance retention across client verticals.

Tech stack alignment Utilizes Google Ads, AWS, WordPress, ActiveCampaign, and analytics platforms like Hotjar and Piwik, suggesting opportunities to offer integrated marketing automation, experimentation platforms, and scalable cloud-based contact center enhancements.

Ethical, consultative Culture centers on ethical practices and consultative solutioning, which can be leveraged to approach risk-averse, mid-to-large enterprises seeking trusted partners for long-term CX transformation and cost-effective outsourcing partnerships.

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Customer Direct Tech Stack

Customer Direct uses 8 technology products and services including Google Ads, Hotjar, iCIMS, and more. Explore Customer Direct's tech stack below.

Google Ads
Advertising
Hotjar
Analytics
iCIMS
Applicant Tracking Systems
Amazon Web Services
Cloud Hosting
WordPress
Content Management System
ActiveCampaign
Marketing Automation
Piwik
System Analytics & Monitoring
Piwik PRO Core
Web Analytics

Customer Direct's Email Address Formats

Customer Direct uses at least 4 email formats:

Customer Direct Email Formats	Example	Percentage
FLast@customerdirect.com	JDoe@customerdirect.com	92%
FirstL@customerdirect.com	JohnD@customerdirect.com	4%
Last_First@customerdirect.com	Doe_John@customerdirect.com	2%
FirstLast@customerdirect.com	JohnDoe@customerdirect.com	2%

Frequently Asked Questions

What is Customer Direct's phone number?

You can contact Customer Direct's main corporate office by phone at

+1-636-736-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Customer Direct's official website and social media links?

Customer Direct's official website is customerdirect.com and has social profiles on LinkedIn.

How much revenue does Customer Direct generate?

As of November 2026, Customer Direct's annual revenue is estimated to be $250M - $500M.

What is Customer Direct's SIC code and NAICS code?

Customer Direct's SIC code is 7299 - Miscellaneous Personal Services, Not Elsewhere Classified and NAICS code is 81 - Other Services (except Public Administration).

How many employees does Customer Direct have currently?

As of November 2026, Customer Direct has approximately 238 employees across 5 continents, including North America, Asia and Europe. Key team members include Chief Executive Officer And Owner: R. N., Director Of Client Relations: T. L. and Supervisor: D. V. Explore Customer Direct's employee directory with LeadIQ.

What industry does Customer Direct belong to?

Customer Direct operates in the Consumer Services industry.

What technology does Customer Direct use?

Customer Direct's tech stack includes Google Ads, Hotjar, iCIMS, Amazon Web Services, WordPress, ActiveCampaign, Piwik and Piwik PRO Core.

What is Customer Direct's email format?

Customer Direct's email format typically follows the pattern of FLast@customerdirect.com. Find more Customer Direct email formats with LeadIQ.

When was Customer Direct founded?

Customer Direct was founded in 1997.

Customer Direct

Q: What is Customer Direct's official website and social media links?

Customer Direct's official website is customerdirect.com. Customer Direct has social profiles on LinkedIn.

Q: How many employees does Customer Direct have currently?

Customer Direct has approximately 238 employees.

Q: What technology does Customer Direct use?

Customer Direct's tech stack includes Yoast SEO, Floating UI, HubSpot, Google Tag Manager, Microsoft Windows.

Consumer ServicesMissouri, United States201-500 Employees

Customer Direct is a consumer services provider founded in 1997 that focuses on delivering customized customer service processes augmented by analytics. Located in Maryland Heights, Missouri, the company positions itself as a complete customer service center that listens and aims to help clients understand not only what their customers are doing but how they are thinking, offering insights to improve revenue, reduce costs, and foster customer loyalty. Its service model emphasizes a consultative approach and the development of metrics that illuminate customer interactions from a new perspective. The business targets organizations seeking to enhance decision-making around customer relationships and operational efficiency through tailored processes and revealing analytics.