Insights

Enterprise Market Focus Customer Direct serves mid-sized to large client accounts with revenue ranging from approximately 250 million to 500 million dollars, indicating an opportunity to offer tailored solutions that further optimize their customer service operations and analytics capabilities.

Data-Driven Services With a strong emphasis on analytics and customer insights, Customer Direct presents a potential sales avenue for advanced data integration, reporting tools, and AI-driven customer engagement solutions that can enhance decision-making and loyalty programs.

Technology Stack Optimization Utilizing platforms like Google Ads, LinkedIn Insight Tag, and Adobe Creative Suite suggests openness to modern marketing and customer experience technologies, providing an opportunity to introduce innovative CRM, automation, and engagement platforms.

Industry Collaboration Operating within the consumer services sector alongside competitors with extensive workforces and revenues indicates potential for strategic partnerships, white-label solutions, or value-added services tailored for large-scale customer support needs.

Alignment with Ethical Standards Customer Direct’s adherence to high ethical standards and customer-centric culture makes them a suitable partner for compliance-focused solutions such as data privacy, security, and responsible AI, offering upsell opportunities in trust-enhancing technologies.

Customer Direct Tech Stack

Customer Direct uses 8 technology products and services including Google Ads, Linkedin Insight Tag, Twemoji, and more. Explore Customer Direct's tech stack below.

  • Google Ads
    Advertising
  • Linkedin Insight Tag
    Analytics
  • Twemoji
    Font Scripts
  • Slick
    Javascript Libraries
  • Google
    Search Engines
  • Bootstrap
    UI Frameworks
  • Adobe Creative Suite
    Visualisation Software
  • Apache
    Web Servers

Media & News

Customer Direct's Email Address Formats

Customer Direct uses at least 1 format(s):
Customer Direct Email FormatsExamplePercentage
FLast@customerdirect.comJDoe@customerdirect.com
92%
FirstL@customerdirect.comJohnD@customerdirect.com
4%
Last_First@customerdirect.comDoe_John@customerdirect.com
2%
FirstLast@customerdirect.comJohnDoe@customerdirect.com
2%

Frequently Asked Questions

Where is Customer Direct's headquarters located?

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Customer Direct's main headquarters is located at 11861 Westline Industrial Dr, Ste. 660 Maryland Heights, Missouri 63146, US. The company has employees across 5 continents, including North AmericaAfricaEurope.

What is Customer Direct's phone number?

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You can contact Customer Direct's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Customer Direct's official website and social media links?

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Customer Direct's official website is customerdirect.com and has social profiles on LinkedIn.

How much revenue does Customer Direct generate?

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As of October 2025, Customer Direct's annual revenue is estimated to be $28M.

What is Customer Direct's SIC code NAICS code?

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Customer Direct's SIC code is 4813 - Telephone Communications, Except Radiotelephone NAICS code is 81 - Other Services (except Public Administration).

How many employees does Customer Direct have currently?

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As of October 2025, Customer Direct has approximately 239 employees across 5 continents, including North AmericaAfricaEurope. Key team members include Ceo/Owner: R. N.Chief Executive Officer And Owner: R. N.Chief Operating Officer: D. M.. Explore Customer Direct's employee directory with LeadIQ.

What industry does Customer Direct belong to?

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Customer Direct operates in the Consumer Services industry.

What technology does Customer Direct use?

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Customer Direct's tech stack includes Google AdsLinkedin Insight TagTwemojiSlickGoogleBootstrapAdobe Creative SuiteApache.

What is Customer Direct's email format?

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Customer Direct's email format typically follows the pattern of FLast@customerdirect.com. Find more Customer Direct email formats with LeadIQ.

When was Customer Direct founded?

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Customer Direct was founded in 1997.

Customer Direct

Consumer ServicesUnited States201-500 Employees

Customer Direct, founded in 1997, empowers its clients to make better business decisions.

As a natural extension of your business, Customer Direct delivers quality, customized processes to serve your Customer Service needs. Combine that with the ability to produce revealing analytics about your Customers, and you will be empowered to look at your business from a new perspective. 

Our Clients find Customer Direct to be an invaluable business partner, providing a consultative approach to create solutions and identifying key metrics to drive revenue, reduce expenses and build Customer loyalty.

Are you ready to know more than you do now by maximizing the potential of every Customer interaction? 
By partnering with Customer Direct you will gain insights not only into what your customers are doing, but how they are thinking.

Why We Do What We Do
The culture at Customer Direct is based upon three fundamental concepts:

- Understanding the Worthwhile nature of our Work
- Well Understood and Shared Goals that are within reach
- Cheering each other on towards greater success

Additionally, we adhere to the highest level of business ethics in all of our dealings with employees, vendors, partners, clients and our clients’ Customers.

We are a Complete Customer Service Center that listens.

Section iconCompany Overview

Headquarters
11861 Westline Industrial Dr, Ste. 660 Maryland Heights, Missouri 63146, US
Phone number
SIC Code
4813 - Telephone Communications, Except Radiotelephone
NAICS Code
81 - Other Services (except Public Administration)
Founded
1997
Employees
201-500

Section iconMedia & News

Section iconFunding & Financials

  • $250M$500M

    Customer Direct's revenue is estimated to be in the range of $250M$500M

Section iconFunding & Financials

  • $250M$500M

    Customer Direct's revenue is estimated to be in the range of $250M$500M

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