Insights

Growth opportunity Mid-sized consumer services pioneer with substantial revenue and a strong client-centric value proposition presents a sizable cross-sell and up-sell opportunity into its existing client base leveraging analytics-driven customer experience improvements.

Analytics driven Expertise in revealing customer insights and metrics to drive revenue, reduce expenses, and build loyalty signals a potential for selling advanced analytics, data visualization, and tailored reporting solutions to optimize contact center performance.

Tech stack fit Microsoft Advertising and Bing Ads presence alongside collaboration tools and standard IT platforms suggest opportunities to offer integrated omnichannel marketing services, advertising optimization, and secure, scalable tech-enabled CX improvements.

Scale & logistics Employee count and revenue position the company as a mature BPO-style partner with potential for scalable contact center outsourcing, workforce optimization, and process automation initiatives for high-volume customer interactions.

Ethics & partnership Emphasis on ethics, consultative solutions, and customer-centric culture indicates receptiveness to long-term partnerships, risk-managed implementations, and collaborative programs such as customer loyalty and retention initiatives.

Customer Direct Tech Stack

Customer Direct uses 8 technology products and services including Microsoft Advertising, Bing Ads, Microsoft 365, and more. Explore Customer Direct's tech stack below.

  • Microsoft Advertising
    Advertising
  • Bing Ads
    Advertising Networks
  • Microsoft 365
    Email
  • E-Verify
    Identity Verification
  • Windows 10
    Operating Systems
  • Bootstrap
    UI Frameworks
  • Adobe Creative Suite
    Visualisation Software
  • Autoptimize
    Web Platform Extensions

Customer Direct's Email Address Formats

Customer Direct uses at least 1 format(s):
Customer Direct Email FormatsExamplePercentage
FLast@customerdirect.comJDoe@customerdirect.com
92%
FirstL@customerdirect.comJohnD@customerdirect.com
4%
Last_First@customerdirect.comDoe_John@customerdirect.com
2%
FirstLast@customerdirect.comJohnDoe@customerdirect.com
2%

Frequently Asked Questions

What is Customer Direct's phone number?

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You can contact Customer Direct's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Customer Direct's official website and social media links?

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Customer Direct's official website is customerdirect.com and has social profiles on LinkedIn.

How much revenue does Customer Direct generate?

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As of July 2026, Customer Direct's annual revenue is estimated to be $250M - $500M.

What is Customer Direct's SIC code NAICS code?

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Customer Direct's SIC code is 7299 - Miscellaneous Personal Services, Not Elsewhere Classified NAICS code is 81 - Other Services (except Public Administration).

How many employees does Customer Direct have currently?

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As of July 2026, Customer Direct has approximately 239 employees across 5 continents, including North AmericaAsiaEurope. Key team members include Chief Executive Officer And Owner: R. N.Director Of Client Relations: T. L.Manager: J. A.. Explore Customer Direct's employee directory with LeadIQ.

What industry does Customer Direct belong to?

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Customer Direct operates in the Consumer Services industry.

What technology does Customer Direct use?

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Customer Direct's tech stack includes Microsoft AdvertisingBing AdsMicrosoft 365E-VerifyWindows 10BootstrapAdobe Creative SuiteAutoptimize.

What is Customer Direct's email format?

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Customer Direct's email format typically follows the pattern of FLast@customerdirect.com. Find more Customer Direct email formats with LeadIQ.

When was Customer Direct founded?

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Customer Direct was founded in 1997.
Customer Direct logo

Customer Direct

Consumer ServicesMissouri, United States201-500 Employees

Customer Direct is a consumer services provider founded in 1997 that focuses on delivering customized customer service processes augmented by analytics. Located in Maryland Heights, Missouri, the company positions itself as a complete customer service center that listens and aims to help clients understand not only what their customers are doing but how they are thinking, offering insights to improve revenue, reduce costs, and foster customer loyalty. Its service model emphasizes a consultative approach and the development of metrics that illuminate customer interactions from a new perspective. The business targets organizations seeking to enhance decision-making around customer relationships and operational efficiency through tailored processes and revealing analytics.

Section iconCompany Overview

Phone number
SIC Code
7299 - Miscellaneous Personal Services, Not Elsewhere Classified
NAICS Code
81 - Other Services (except Public Administration)
Founded
1997
Employees
201-500

Section iconFunding & Financials

  • $250M - $500M

    Customer Direct's revenue is estimated to be in the range of $250M - $500M

Section iconFunding & Financials

  • $250M - $500M

    Customer Direct's revenue is estimated to be in the range of $250M - $500M

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