Insights

Recent Acquisition Customer Thermometer was recently acquired by Exclaimer Group, showcasing a potential need for new services or platform integrations following the acquisition.

New Feature Launch The introduction of the Closed Loop feature indicates a focus on enhancing customer experience, presenting an opportunity to offer complementary solutions aligning with real-time feedback needs.

Partnership Expansion Collaboration with Rocketseed Limited opens doors for joint offerings, suggesting a possible avenue to pitch combined email solutions with integrated customer feedback capabilities.

High Response Rates With industry-leading response rates, Customer Thermometer's solution offers a competitive advantage that can be emphasized to prospects seeking improved customer engagement and feedback collection.

Key Personnel Appointment The hiring of Jim Turner as COO may signal strategic growth initiatives, indicating a potential opportunity to engage with new leadership for partnership discussions or solution enhancements.

Similar companies to Customer Thermometer

Customer Thermometer Tech Stack

Customer Thermometer uses 8 technology products and services including Linkedin Insight Tag, Ruxit, WordPress, and more. Explore Customer Thermometer's tech stack below.

Linkedin Insight Tag
Analytics
Ruxit
Analytics
WordPress
Content Management System
Shopify
E-commerce
Salesloft
Marketing Automation
Amazon Web Services
Platform As A Service
PHP
Programming Languages
Appcues
User Onboarding

Media & News

Customer Thermometer's Email Address Formats

Customer Thermometer uses at least 1 format(s):

Customer Thermometer Email Formats	Example	Percentage
First@customerthermometer.com	John@customerthermometer.com	45%
FLast@customerthermometer.com	JDoe@customerthermometer.com	5%
FirstLast@customerthermometer.com	JohnDoe@customerthermometer.com	5%
First@customerthermometer.com	John@customerthermometer.com	45%

Frequently Asked Questions

Where is Customer Thermometer's headquarters located?

Customer Thermometer's main headquarters is located at Tower Point 44 North Road Brighton, Sussex BN1 1YR GB. The company has employees across 2 continents, including EuropeAsia.

What is Customer Thermometer's official website and social media links?

Customer Thermometer's official website is customerthermometer.com and has social profiles on LinkedIn.

How much revenue does Customer Thermometer generate?

As of November 2024, Customer Thermometer's annual revenue reached $3.8M.

How many employees does Customer Thermometer have currently?

As of November 2024, Customer Thermometer has approximately 11 employees across 2 continents, including EuropeAsia. Key team members include Head Of Client Services: L. H.Director: H. F.Technical Lead: A. V.. Explore Customer Thermometer's employee directory with LeadIQ.

What industry does Customer Thermometer belong to?

Customer Thermometer operates in the Technology, Information and Internet industry.

What technology does Customer Thermometer use?

Customer Thermometer's tech stack includes Linkedin Insight TagRuxitWordPressShopifySalesloftAmazon Web ServicesPHPAppcues.

What is Customer Thermometer's email format?

Customer Thermometer's email format typically follows the pattern of . Find more Customer Thermometer email formats with LeadIQ.

When was Customer Thermometer founded?

Customer Thermometer was founded in 2010.

Customer Thermometer

Technology, Information and InternetSussex, United Kingdom11-50 Employees

Customer Thermometer is the only customer satisfaction survey customers can answer from their inbox, giving you industry-leading response rates. 

It is an easy and unique way to gather the thoughts of your customers. Write, create and send beautiful, branded emails in seconds. Your customers click directly from their email inbox. You track their responses in real time.

You can also embed our icons into a range of popular software tools, to enable you to get real time feedback on any topic. Use us with Zendesk, ServiceNow, Kaseya, Desk.com, Intercom, Salesforce, ConnectWise, Outlook and many more.

Customer Thermometer won the Queen's Award for Enterprise for International Trade in 2019, and won the Gold Stevie Award for Customer Service in the same year.