Insights

Global Expansion Customer Thermometer won the Queen's Award for Enterprise for International Trade in 2019, indicating a successful track record in expanding its customer base globally. This presents sales opportunities to target new international markets and grow revenue streams.

Recent Acquisitions Exclaimer Group acquired Customer Thermometer Limited in 2021. Leveraging this partnership can open doors for cross-selling opportunities by offering combined solutions to Exclaimer Group's existing customer base, providing a chance to boost sales.

New Product Features The continuous launch of new features like the Thermometer Builder, Closed Loop feature, and Ribbon reporting feature enhances the value proposition for customers. Sales teams can leverage these innovations to upsell to existing customers and attract new prospects looking for advanced survey capabilities.

Strategic Partnerships Collaborations with companies like Rocketseed Limited and Kaseya have expanded Customer Thermometer's reach and offerings. Sales development representatives can explore partnership-driven sales initiatives, such as co-marketing campaigns or joint product bundles, to drive sales growth.

Top Talent Acquisition The appointment of Jim Turner as the COO brings valuable leadership and industry expertise to Customer Thermometer. Leveraging his experience, sales professionals can tap into his network, insights, and strategies to drive successful sales engagements and foster strong customer relationships.

Similar companies to Customer Thermometer

Customer Thermometer Tech Stack

Customer Thermometer uses 8 technology products and services including Facebook Pixel, TrackJs, WordPress, and more. Explore Customer Thermometer's tech stack below.

Facebook Pixel
Analytics
TrackJs
Analytics
WordPress
Content Management System
Zendesk
Documentation Tools
Salesloft
Marketing Automation
Amazon Web Services
Platform As A Service
PHP
Programming Languages
Appcues
User Onboarding

Media & News

Customer Thermometer's Email Address Formats

Customer Thermometer uses at least 1 format(s):

Customer Thermometer Email Formats	Example	Percentage
First@customerthermometer.com	John@customerthermometer.com	45%
FLast@customerthermometer.com	JDoe@customerthermometer.com	5%
FirstLast@customerthermometer.com	JohnDoe@customerthermometer.com	5%
First@customerthermometer.com	John@customerthermometer.com	45%

Frequently Asked Questions

Where is Customer Thermometer's headquarters located?

Customer Thermometer's main headquarters is located at Tower Point 44 North Road Brighton, Sussex BN1 1YR GB. The company has employees across 2 continents, including EuropeAsia.

What is Customer Thermometer's official website and social media links?

Customer Thermometer's official website is customerthermometer.com and has social profiles on LinkedIn.

How much revenue does Customer Thermometer generate?

As of January 2024, Customer Thermometer's annual revenue reached $3.8M.

How many employees does Customer Thermometer have currently?

As of January 2024, Customer Thermometer has approximately 11 employees across 2 continents, including EuropeAsia. Key team members include Head Of Client Services: L. H.Director: H. F.Finance Manager: C. A.. Explore Customer Thermometer's employee directory with LeadIQ.

What industry does Customer Thermometer belong to?

Customer Thermometer operates in the Technology, Information and Internet industry.

What technology does Customer Thermometer use?

Customer Thermometer's tech stack includes Facebook PixelTrackJsWordPressZendeskSalesloftAmazon Web ServicesPHPAppcues.

What is Customer Thermometer's email format?

Customer Thermometer's email format typically follows the pattern of . Find more Customer Thermometer email formats with LeadIQ.

When was Customer Thermometer founded?

Customer Thermometer was founded in 2010.

Customer Thermometer

Technology, Information and InternetSussex, United Kingdom11-50 Employees

Customer Thermometer is the only customer satisfaction survey customers can answer from their inbox, giving you industry-leading response rates. 

It is an easy and unique way to gather the thoughts of your customers. Write, create and send beautiful, branded emails in seconds. Your customers click directly from their email inbox. You track their responses in real time.

You can also embed our icons into a range of popular software tools, to enable you to get real time feedback on any topic. Use us with Zendesk, ServiceNow, Kaseya, Desk.com, Intercom, Salesforce, ConnectWise, Outlook and many more.

Customer Thermometer won the Queen's Award for Enterprise for International Trade in 2019, and won the Gold Stevie Award for Customer Service in the same year.