Insights

Innovative Feedback Tool Customer Thermometer offers a unique, inbox-based survey solution with industry-leading response rates, making it highly appealing for businesses looking to gather quick and actionable customer feedback. This innovation presents opportunities to target organizations seeking reliable real-time insights in customer experience management.

Recent Strategic Growth The company has recently launched new features such as Thermometer Builder and Closed Loop feedback, indicating ongoing product development and expansion efforts. This growth potential can be attractive to prospects interested in scalable and customizable survey solutions.

Industry Recognition Winning the Queen's Award for Enterprise and a Gold Stevie Award for Customer Service enhances its credibility, making it a compelling choice for enterprises prioritizing award-winning customer engagement tools and looking for trusted suppliers.

Strong Integration Capabilities Customer Thermometer’s compatibility with popular platforms like Zendesk, Salesforce, and Outlook offers seamless integration possibilities, which can be a key selling point to organizations aiming to embed feedback tools into their existing tech stack.

Market Positioning Opportunity With a relatively small revenue base and a niche focus within the feedback automation space, there is a significant opportunity to upsell or expand within similar small to medium-sized companies that value quick, inbox-based survey responses to improve customer and employee satisfaction.

Similar companies to Customer Thermometer

Customer Thermometer Tech Stack

Customer Thermometer uses 8 technology products and services including Facebook Pixel, Hotjar, cdnjs, and more. Explore Customer Thermometer's tech stack below.

Facebook Pixel
Analytics
Hotjar
Analytics
cdnjs
Content Delivery Network
Cloudflare
Content Management System
Zendesk
Documentation Tools
Datadog
Real User Monitoring
Yoast SEO
Search Engines
Google Analytics
Web Analytics

Media & News

Customer Thermometer's Email Address Formats

Customer Thermometer uses at least 1 format(s):

Customer Thermometer Email Formats	Example	Percentage
First@customerthermometer.com	John@customerthermometer.com	46%
FLast@customerthermometer.com	JDoe@customerthermometer.com	4%
FirstLast@customerthermometer.com	JohnDoe@customerthermometer.com	4%
First@customerthermometer.com	John@customerthermometer.com	46%

Frequently Asked Questions

Where is Customer Thermometer's headquarters located?

Customer Thermometer's main headquarters is located at Tower Point, 44 North Road Brighton, Sussex BN1 1YR, GB. The company has employees across 1 continents, including Europe.

What is Customer Thermometer's official website and social media links?

Customer Thermometer's official website is customerthermometer.com and has social profiles on LinkedIn.

What is Customer Thermometer's NAICS code?

Customer Thermometer's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Customer Thermometer have currently?

As of October 2025, Customer Thermometer has approximately 11 employees across 1 continents, including Europe. Key team members include Head Of Client Services: L. H.Director: H. F.Technical Lead: A. V.. Explore Customer Thermometer's employee directory with LeadIQ.

What industry does Customer Thermometer belong to?

Customer Thermometer operates in the Technology, Information and Internet industry.

What technology does Customer Thermometer use?

Customer Thermometer's tech stack includes Facebook PixelHotjarcdnjsCloudflareZendeskDatadogYoast SEOGoogle Analytics.

What is Customer Thermometer's email format?

Customer Thermometer's email format typically follows the pattern of First@customerthermometer.com. Find more Customer Thermometer email formats with LeadIQ.

When was Customer Thermometer founded?

Customer Thermometer was founded in 2010.

Customer Thermometer

Technology, Information and InternetUnited Kingdom11-50 Employees

Customer Thermometer is the only customer satisfaction survey customers can answer from their inbox, giving you industry-leading response rates. 

It is an easy and unique way to gather the thoughts of your customers. Write, create and send beautiful, branded emails in seconds. Your customers click directly from their email inbox. You track their responses in real time.

You can also embed our icons into a range of popular software tools, to enable you to get real time feedback on any topic. Use us with Zendesk, ServiceNow, Kaseya, Desk.com, Intercom, Salesforce, ConnectWise, Outlook and many more.

Customer Thermometer won the Queen's Award for Enterprise for International Trade in 2019, and won the Gold Stevie Award for Customer Service in the same year.