CX Group Employee Directory
Information Technology and ServicesFlorida, United States11-50 Employees
CX Group is an IT services and IT consulting firm based in Coral Gables, Florida. The company focuses on helping businesses improve customer retention by predicting when churn or escalation is likely to occur and by enabling the creation of better customer experiences. Its offerings include CXQuest, a big data rooted Customer Retention SaaS; CX Interactions, a managed CX service designed to prevent churn; and CX Consulting, advisory services provided by certified consultants. The organization operates within the IT services and consulting sector, delivering solutions aimed at reducing customer churn and enhancing customer lifecycle management for its clients.