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Insights

Luxury Market Expertise CXG specializes in providing customer experience solutions tailored to premium and luxury brands, indicating a strong potential for partnerships with companies seeking to enhance their brand prestige and customer loyalty in this high-end segment.

Global Presence With 12 offices across 70 countries and a diverse team of over 200 professionals, CXG offers extensive international reach, making it a suitable partner for brands looking to expand or optimize their global customer experience strategies.

Innovative Data Leadership The recent appointment of a Chief Data Officer highlights CXG’s focus on leveraging data-driven insights to transform customer experiences, presenting opportunities for clients interested in advanced analytics and personalized CX solutions.

Comprehensive CX Solutions Offering an integrated framework through its four practices—Customer Insights, Measurement, Consulting & Transformation, and the Academy—CXG can meet diverse client needs for end-to-end customer experience development.

Financial Scale With revenues ranging from one billion to over ten billion dollars, CXG demonstrates significant financial capacity, making it a credible partner for large-scale projects and strategic initiatives in the customer experience domain.

Similar companies to CXG

CXG Tech Stack

CXG uses 8 technology products and services including AOL, Power BI, Cloudflare, and more. Explore CXG's tech stack below.

AOL
Affiliate Advertising Networks
Power BI
Business Intelligence
Cloudflare
Content Management System
MongoDB
Database
jQuery
Javascript Libraries
Goober
Javascript Libraries
HSTS
Security
WeChat
Social Media Marketing Software

Media & News

CXG group hired Yannick Busson as Chief Data Officer and member of the Executive Committee on Sep 9th '24.
Paris, September 9th, 2024 - CXG, the leading customer experience consultancy for the luxury industry, is thrilled to announce the appointment of Yannick Busson as Chief Data Officer and member of the Executive Committee.
Sep 09, 2024 | www.cxg.com

CXG's Email Address Formats

CXG uses at least 2 format(s):

CXG Email Formats	Example	Percentage
First.Last@customerexperiencegroup.com	John.Doe@customerexperiencegroup.com	90%
LF@customerexperiencegroup.com	DJ@customerexperiencegroup.com	7%
F.Last@customerexperiencegroup.com	J.Doe@customerexperiencegroup.com	3%
First.Last@cxg.com	John.Doe@cxg.com	100%

Frequently Asked Questions

Where is CXG's headquarters located?

CXG's main headquarters is located at Barsha Heights, 1507 Damac Smart Heights Dubai, Dubai 390465, AE. The company has employees across 6 continents, including AsiaEuropeAfrica.

What is CXG's stock symbol?

CXG is a publicly traded company; the company's stock symbol is CXGEF.

What is CXG's official website and social media links?

CXG's official website is cxg.com and has social profiles on LinkedIn.

What is CXG's NAICS code?

CXG's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does CXG have currently?

As of October 2025, CXG has approximately 706 employees across 6 continents, including AsiaEuropeAfrica. Key team members include Chief Executive Officer - Cxg: C. C.Chief Marketing Officer & Board Member: J. A. J.Chief Customer Officer: T. F.. Explore CXG's employee directory with LeadIQ.

What industry does CXG belong to?

CXG operates in the Business Consulting and Services industry.

What technology does CXG use?

CXG's tech stack includes AOLPower BICloudflareMongoDBjQueryGooberHSTSWeChat.

What is CXG's email format?

CXG's email format typically follows the pattern of First.Last@customerexperiencegroup.com. Find more CXG email formats with LeadIQ.

When was CXG founded?

CXG was founded in 2006.

CXG

CXG

Business Consulting and ServicesUnited Arab Emirates501-1000 Employees

CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. 
 
Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. 

At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.

Company Overview

Headquarters: Barsha Heights, 1507 Damac Smart Heights Dubai, Dubai 390465, AE
Website: cxg.com
Stock Symbol: CXGEF
NAICS Code: 5416 - Management, Scientific, and Technical Consulting Services
Founded: 2006
Employees: 501-1000

Media & News

CXG group hired Yannick Busson as Chief Data Officer and member of the Executive Committee on Sep 9th '24.
Sep 09, 2024 | www.cxg.com

Funding & Financials

$1B$10B
CXG's revenue is estimated to be in the range of $1B$10B

Funding & Financials

$1B$10B
CXG's revenue is estimated to be in the range of $1B$10B

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