Insights

Premium CX Focus CXG specializes in customer experience for premium and luxury brands, indicating opportunities to propose high-end CX optimization services, loyalty programs, and luxury brand consumer insights to strengthen premium positioning.

Global Luxury Reach With 12 offices across 70 countries and a network of over 200 CX professionals, CXG offers scalable, multinational CX transformations suitable for brands pursuing global rollout and consistency across markets.

Data Leadership Recent appointment of a Chief Data Officer signals strategic emphasis on data-driven CX initiatives, enabling upsell of advanced analytics, measurement frameworks, and AI-assisted customer journey optimization.

Comprehensive CX Portfolio Four practice areas—Customer Insights, Measurement, Consulting & Transformation, and the Academy—present cross-sell opportunities to provide end-to-end CX programs, training, and ongoing governance.

Financial Scale & Partners Revenue in the range of one to ten billion and partnerships with over 200 iconic brands position CXG as a credible, enterprise-grade partner for large-scale CX programs and luxury-brand client expansion.

Similar companies to CXG

CXG Tech Stack

CXG uses 8 technology products and services including LinkedIn Ads, iCIMS, Databricks, and more. Explore CXG's tech stack below.

LinkedIn Ads
Advertising
iCIMS
Applicant Tracking Systems
Databricks
Big Data Processing
Amazon Web Services
Cloud Hosting
Kubernetes
Containerization
Figma
Design
Sketch
Design
Atlassian Jira
Issue Trackers

Media & News

CXG group hired Yannick Busson as Chief Data Officer and member of the Executive Committee on Sep 9th '24.
Paris, September 9th, 2024 - CXG, the leading customer experience consultancy for the luxury industry, is thrilled to announce the appointment of Yannick Busson as Chief Data Officer and member of the Executive Committee.
Sep 09, 2024 | www.cxg.com

CXG's Email Address Formats

CXG uses at least 2 format(s):

CXG Email Formats	Example	Percentage
First.Last@customerexperiencegroup.com	John.Doe@customerexperiencegroup.com	90%
LF@customerexperiencegroup.com	DJ@customerexperiencegroup.com	7%
F.Last@customerexperiencegroup.com	J.Doe@customerexperiencegroup.com	3%
First.Last@cxg.com	John.Doe@cxg.com	91%
First.Middle@cxg.com	John.Michael@cxg.com	9%

Frequently Asked Questions

What is CXG's stock symbol?

CXG is a publicly traded company; the company's stock symbol is FCXG.

What is CXG's official website and social media links?

CXG's official website is cxg.com and has social profiles on LinkedIn.

How much revenue does CXG generate?

As of August 2026, CXG's annual revenue is estimated to be $1B - $10B.

What is CXG's NAICS code?

CXG's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does CXG have currently?

As of August 2026, CXG has approximately 761 employees across 6 continents, including AsiaEuropeNorth America. Key team members include Chief Executive Officer - Cxg: C. C.Chief Marketing Officer & Board Member: J. A. J.Chief Customer Officer: T. F.. Explore CXG's employee directory with LeadIQ.

What industry does CXG belong to?

CXG operates in the Business Consulting and Services industry.

What technology does CXG use?

CXG's tech stack includes LinkedIn AdsiCIMSDatabricksAmazon Web ServicesKubernetesFigmaSketchAtlassian Jira.

What is CXG's email format?

CXG's email format typically follows the pattern of First.Last@customerexperiencegroup.com. Find more CXG email formats with LeadIQ.

When was CXG founded?

CXG was founded in 2006.

CXG

Q: What is CXG's official website and social media links?

CXG's official website is cxg.com. CXG has social profiles on LinkedIn.

Q: How many employees does CXG have currently?

CXG has approximately 761 employees.

Q: What technology does CXG use?

CXG's tech stack includes Microsoft Azure, Microsoft Outlook, Google Search Console, Microsoft Dynamics, Slick.

Q: What is CXG's NAICS code?

CXG's NAICS code is 5416 (Management, Scientific, and Technical Consulting Services).

Business Consulting and ServicesDubai, United Arab Emirates501-1000 Employees

CXG is a Dubai-based professional services firm that specializes in transforming customer experiences for premium and luxury brands. Its four practices—Customer Insights, Measurement, Consulting & Transformation, and the Academy—provide a comprehensive framework for CX transformation across the client journey.

Founded in China in 2006, CXG has grown into a global business with 12 offices in 70 countries across four continents and a professional team of more than 200. Its client base focuses on premium and luxury brands, backed by a network of over 200 iconic brand partnerships and a suite of services spanning research, measurement, training, coaching, and consulting. In September 2024, CXG announced the appointment of Yannick Busson as Chief Data Officer and a member of the Executive Committee.

Company Overview

Website: cxg.com
Stock Symbol: FCXG
NAICS Code: 5416 - Management, Scientific, and Technical Consulting Services
Founded: 2006
Employees: 501-1000