CXG Email Format
Business Consulting and ServicesDubai, United Arab Emirates501-1000 Employees
CXG is a Dubai-based professional services firm that specializes in transforming customer experiences for premium and luxury brands. Its four practices—Customer Insights, Measurement, Consulting & Transformation, and the Academy—provide a comprehensive framework for CX transformation across the client journey. Founded in China in 2006, CXG has grown into a global business with 12 offices in 70 countries across four continents and a professional team of more than 200. Its client base focuses on premium and luxury brands, backed by a network of over 200 iconic brand partnerships and a suite of services spanning research, measurement, training, coaching, and consulting. In September 2024, CXG announced the appointment of Yannick Busson as Chief Data Officer and a member of the Executive Committee.