CXM Recording and Quality Monitoring Employee Directory

TelecommunicationsUnited States51-200 Employees

Customer Experience Management (CXM) Our name and our company’s focus are one in the same. The CXM solution provides leading edge workforce optimization solutions for contact centers and enterprise level business clients. CXM was developed based on a client request for a solution that was easier to use and less expensive than what was available on the market. 

Since 1999 CXM has focused on an easy to use solution with a low total cost of ownership. Our intuitive interface and industry leading maintenance program keeps ownership simple, putting an end to surprise upgrade fees or large training costs for new employees. 

Contact Center Recording has never been easier. With CXM, contact center managers can record, live monitor, grade, coach, report and analyze directly from a single, easy to use, web-based web interface. 

Let us show you the difference a customer focused company can provide. Contact us today to get started

The CXM Recording and Quality Monitoring Solution incorporates one click navigation so end users can quickly access the most commonly used and requested contact center functionality.  A single mouse click instruction is presented for listening to the recorded call, viewing the recorded screen activity, grading the interaction, emailing the call, saving the call, adding the call to a bucket for later action or reviewing the associated satisfaction survey.  No other recording interface can match the CXM one click functionality!

Whether your contact center has 5 agents or 1500 agents, CXM has the functionality and scalability you demand at a price point you desire.

Find CXM Recording and Quality Monitoring employees' phone numbers or email addresses

CXM Recording and Quality Monitoring Global Highlights

Location
Employees

North America
1

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  • United States Of America
    1

CXM Recording and Quality Monitoring's Leadership

  • Stylized image of a person
    M. S.
    President And Chief Executive Officer
    Phone icon

Contact profiles from CXM Recording and Quality Monitoring

Name
Title
Contact Info
Location
Last Update
  • Stylized image of a person
    M. S.
    President And Chief Executive Officer
    Phone icon
    Oct 22, 2024

Frequently Asked Questions

What is CXM Recording and Quality Monitoring known for?

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CXM Recording and Quality Monitoring was founded in 1999 operates in the Telecommunications industry. The company's main headquarters is located in 5600 Northwest Central Drive, Suite 102 Houston, Texas 77092, US. Explore CXM Recording and Quality Monitoring's company overview page for more information.

What is CXM Recording and Quality Monitoring's most common email format?

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CXM Recording and Quality Monitoring employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more CXM Recording and Quality Monitoring email formats with LeadIQ.

How many employees does CXM Recording and Quality Monitoring have currently?

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CXM Recording and Quality Monitoring has approximately 51 employees as of October 2025. These team members are located across 1 continents, including North America.

Who are CXM Recording and Quality Monitoring's key employees and leadership?

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As of October 2025, CXM Recording and Quality Monitoring's key employees include:

  • President And Chief Executive Officer: M. S.

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