Denim Social by Capacity Employee Directory
Software DevelopmentMissouri, United States2-10 Employees
Denim Social by Capacity is a small software development entity based in St. Louis, Missouri. Acquired by Capacity in 2023, the Denim Social brand now operates under Capacity, and its LinkedIn page is inactive; updates are coordinated through Capacity's page. The combined company offers an omnichannel support automation platform designed to reduce support costs, improve knowledge access, and boost efficiency through practical and generative AI. Its solutions cover intelligent virtual agents, employee enablement, agent assist, and process automation for organizations across various sectors. Capacity's platform supports automated customer service across chat, SMS, voice, web, email, and helpdesks within a single system, serving nearly 20,000 companies worldwide. In 2026 the company announced a strategic partnership with Etech Global Services to bring AI-powered post-call analytics and professional services to enterprise contact centers.