Dial Interactive Email Format
TelecommunicationsFlorida, United States2-10 Employees
Dial Interactive was a telecommunications consultancy focused on optimizing contact centers and telework programs for large organizations. Headquartered in Fort Lauderdale, Florida, the firm pursued approaches that align business processes with technology roadmaps to support omni-channel customer interactions. Its clients included Fortune 500 companies, with engagements targeting call routing, IVR design, and overall cost justification. The services span from targeted adjustments to call flows to broad assessments of strategy, operations, and disaster recovery, underpinned by experienced consultants with a financial auditing background. The company ceased operations in 2025.