Digital Clarity Group
IT Services and IT ConsultingNew York, United States2-10 Employees
DCG is a New York-based firm operating in the IT services and IT consulting space, specializing in market research to improve the success rate of digital initiatives. Its clients include brands, technology vendors, and agencies or consultancies seeking guidance on digital initiatives. The organization runs VOCalis, a program dedicated to capturing and benchmarking voice-of-customer feedback, providing insights that extend beyond standard CSAT metrics. The VOCalis offering helps agencies, consultancies, and technology vendors understand how performance aligns with customer expectations, supporting better expectation management and result optimization. Based in New York, New York, the company maintains a small team, and a notable development in 2024 was its acquisition by the DBMM Group.