easiware Employee Directory
Software DevelopmentÎle-de-France, France11-50 Employees
easiware is a French SaaS software developer specializing in customer service platforms. Since 2008, it has built a product designed to centralize multiple communication channels, provide a 360-degree view of each customer, and streamline handling of inquiries to improve service efficiency and customer experience. The platform supports real-time guidance for service teams, including prioritization, suggested responses, automated summary of conversations, sentiment analysis, and automated tasks, with the aim of making interactions more relevant and workflows more productive. Based in Paris, Île-de-France, easiware serves more than five hundred brands, indicating a focus on organizations seeking integrated, AI-assisted customer service management to optimize relation handling across channels such as email, phone, social networks, live chat, and messaging apps.
1-888-653-2347 
support@leadiq.com 
