What departments does Echo have?

Echo has employees across 18 departments including Supply Chain, Solutions Engineering, Product Management, Retail, Operations.

What is the largest department at Echo?

The largest department at Echo is Finance with 4 employees.

Where are Echo employees located globally?

Echo has employees across 6 continents and 32 countries including Zambia, Egypt, Botswana, Kenya, Somalia.

How has Echo's team size changed over time?

Echo's team has decreased from approximately 288 to 227 employees based on available data.

Echo Employee Directory

Q: Who are Echo's key employees and leadership?

Echo's key employees include: President: A. H., Head Of Software Delivery: R. N., Head Of Technical Solutions And Architecture: J. D., Head Of Retail Change: N. J., Head Of Operations: L. F..

Outsourcing and Offshoring ConsultingEngland, United Kingdom201-500 Employees

Echo is a specialist water sector outsourced provider of customer service operations including customer contact handling, billing, meter reading and debt collection.

Echo is also the developer of the UK market leading water customer care and billing system, RapidXtra, and Aptumo, new global cloud-based water billing software solution native to Salesforce.

Echo combines best practice technology and processes with highly skilled and knowledgeable people to provide utility companies end-to-end customer contact capabilities.  For more information, visit www.echo-ms.com

Find Echo employees' phone numbers or email addresses

Echo Global Highlights

Europe
248

United Kingdom Of Great Britain And Northern Ireland
232
France
11
Spain
1
Portugal
1
Belgium
1
Netherlands
1
Sweden
1

Asia
128

India
110
Russian Federation
3
China
3
Philippines
2
Thailand
2
Iran
2
Jordan
2
Pakistan
1
United Arab Emirates
1
Israel
1
Japan
1

North America
36

United States Of America
27
Canada
6
Mexico
1
Panama
1
Jamaica
1

Africa
10

Egypt
2
Kenya
2
Nigeria
2
Zambia
1
Botswana
1
Somalia
1
Ethiopia
1

Oceania
3

Australia
3

Echo's Leadership

A. H.
President
Mobile Phone
Email
R. N.
Head Of Software Delivery
Mobile Phone
Email
J. D.
Head Of Technical Solutions And Architecture
Mobile Phone
Email
N. J.
Head Of Retail Change
Mobile Phone
Email
L. F.
Head Of Operations
Mobile Phone
Email
S. R. C. M.
Head Of Customer Experience And Service Improvement
Mobile Phone
Email
D. M.
Head Of Quality
Mobile Phone
Email
L. H.
Head Of Billing And Collections
Mobile Phone
Email

Echo Employee Metrics

100%

50%

0%

2026

2025

Engineering
Customer Success
Analytics
Consultant
Finance
Other
Quality Assurance
Business
Program & Project Management
Support
Accounting
Sales

Contact profiles from Echo

Name

Title

Contact Info

Location

Last Update

J. C.
Founder
Mobile Phone
Email
Apr 14, 2026
C. W.
Service Delivery Manager At Aptumo Australia
Mobile Phone
Email
Apr 20, 2026
A. H.
President
Mobile Phone
Email
United StatesNebraska
Mar 05, 2026
J. D. D.
Partner
Mobile Phone
Email
United StatesSouth Dakota
Apr 15, 2026
S. O.
Owner
Mobile Phone
Email
United StatesUtah
Apr 24, 2025
R. N.
Head Of Software Delivery
Mobile Phone
Email
IndiaDelhi
Apr 14, 2026
J. D.
Head Of Technical Solutions And Architecture
Mobile Phone
Email
United KingdomEngland
Apr 20, 2026
L. T.
Global Head Of Product & Innovation
Mobile Phone
Email
United KingdomEngland
Apr 20, 2026
N. J.
Head Of Retail Change
Mobile Phone
Email
United KingdomEngland
Mar 24, 2026
L. F.
Head Of Operations
Mobile Phone
Email
United Kingdom
Apr 20, 2026

Frequently Asked Questions

What is Echo known for?

Echo was founded in 2000 operates in the Outsourcing and Offshoring Consulting industry. The company's main headquarters is located in Green Lane Walsall, England United Kingdom; you can contact the main corporate office by phone at

+44-845-121-****

. Explore Echo's company overview page for more information.

What is Echo's most common email format?

Echo employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Echo email formats with LeadIQ.

How many employees does Echo have currently?

Echo has approximately 299 employees as of April 2026. These team members are located across 5 continents, including EuropeAsiaNorth America.

Who are Echo's key employees and leadership?

As of April 2026, Echo's key employees include:

President: A. H.
Head Of Software Delivery: R. N.
Head Of Technical Solutions And Architecture: J. D.
Head Of Retail Change: N. J.
Head Of Operations: L. F.

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