Ecobank Zambia

Financial ServicesLusaka, Zambia201-500 Employees

Ecobank Zambia is a full-service financial services bank and affiliate of the Ecobank Group, offering wholesale, retail, investment and transactional banking services to governments, financial institutions, multinationals, local companies, SMEs and individuals. The bank has operated in Zambia since August 2009 and runs seven branches—four in Lusaka (Thabo Mbeki, Cairo Road, Woodlands, Industrial) and three on the Copperbelt (Kitwe, Ndola, Copperbelt University). Its services are delivered through three client-focused segments—Corporate Banking, Commercial Banking and Consumer Banking—and are supported by an Integrated IT platform operated by eProcess, the group’s technology subsidiary. Ecobank Zambia emphasizes digital platforms to provide client convenience and has received recognition for customer experience and EMV migration, including Best Customer Experience Organization in Zambia (2015) and Best Overall Bank for EMV Migration in Southern and East Africa by VISA (2016). As of 31 December 2019, the bank reported an asset base of K3.345 billion and was ranked 8th among 18 commercial banks in Zambia; it is licensed and regulated by the Bank of Zambia. The bank's address is 22768 Acacia Park, Lusaka 10101, Zambia, it employs 201-500 people, and its website is https://ecobank.com.

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