eDesk Employee Directory
Software DevelopmentDublin, Ireland51-200 Employees
eDesk offers an eCommerce helpdesk platform designed to support intelligent customer engagement across marketplaces, webstores, social channels, and email. The core feature is a single unified inbox that aggregates all customer messages, complemented by automation of repetitive tasks and AI-powered support across channels. The platform targets ecommerce brands and marketplace sellers and is trusted by thousands of merchants and global brands, helping them resolve issues faster, delight customers, and scale support as they sell across multiple channels. It connects with more than 400 platforms, including Amazon, TikTok Shop, eBay, Shopify, and Walmart, enabling messages, orders, and reviews to be managed from one place. The company is based in Dublin, Ireland, and operates as a mid-sized software provider in the eCommerce customer-service space. In early 2025, eDesk expanded its integrations with major platforms, including Amazon, Walmart, and TikTok Shop, and announced a partnership with MarketSizer to turn market data into actionable insights.
1-888-653-2347 
support@leadiq.com 
