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Insights

Integrated CX EPMS offers a fully integrated customer experience solution combining mystery shopping, resident surveys and social listening to drive loyalty and retention, presenting a multi-channel sales opportunity for expanding into full-service CX analytics and ongoing program management.

NPS Driven With a proven Net Promoter Score methodology and expertise in generational behavior, EPMS can position to deliver benchmarked loyalty insights and actionable recommendations to multifamily operators seeking to improve referrals and occupancy.

Performance Marketing The use of a broad tech stack including LinkedIn Ads, Microsoft Advertising, HubSpot, Pardot and analytics indicates potential for offering integrated marketing automation and data-driven campaigns tied to customer experience metrics.

Expansion Signals Recent asset investment and acquisition activity such as the 631 Howard property shows capacity for EPMS to support portfolio-level optimization, including rollout of standardized CX programs across multiple properties and markets.

Recognition & Revenue Award recognition for customer experience and a mid-market revenue profile suggests opportunities to upsell additional survey solutions, quarterly benchmarks, and ongoing CX consulting to mid-sized operators seeking best-in-class performance.

Similar companies to Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)

Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company) Tech Stack

Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company) uses 8 technology products and services including LinkedIn Ads, Microsoft Advertising, HubSpot Analytics, and more. Explore Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)'s tech stack below.

Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)'s Email Address Formats

Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company) uses at least 3 email formats:
Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company) Email FormatsExamplePercentage
FLast@epmsonline.comJDoe@epmsonline.com
92%
Last@epmsonline.comDoe@epmsonline.com
6%
First-Last@epmsonline.comJohn-Doe@epmsonline.com
2%

Frequently Asked Questions

What is Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)'s official website and social media links?

Minus sign iconPlus sign iconEllis, Partners in Management Solutions (EPMS - A Grace Hill Company)'s official website is epmsonline.com and has social profiles on LinkedIn.

How much revenue does Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company) generate?

Minus sign iconPlus sign icon As of October 2026, Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)'s annual revenue is estimated to be $50M - $100M.

What is Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)'s SIC code and NAICS code?

Minus sign iconPlus sign iconEllis, Partners in Management Solutions (EPMS - A Grace Hill Company)'s SIC code is 7299 - Miscellaneous Personal Services, Not Elsewhere Classified and NAICS code is 531 - Real Estate.

How many employees does Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company) have currently?

Minus sign iconPlus sign iconAs of October 2026, Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company) has approximately 59 employees across 5 continents, including North America, Europe and Africa. Key team members include Vice President Of Training And Development: A. B., Vice President Of Operations: C. A. and Vice President Of Training And Development: M. C. Explore Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)'s employee directory with LeadIQ.

What industry does Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company) belong to?

Minus sign iconPlus sign iconEllis, Partners in Management Solutions (EPMS - A Grace Hill Company) operates in the Real Estate industry.

What technology does Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company) use?

Minus sign iconPlus sign iconEllis, Partners in Management Solutions (EPMS - A Grace Hill Company)'s tech stack includes LinkedIn Ads, Microsoft Advertising, HubSpot Analytics, WordPress, CookieYes, StackAdapt, Microsoft 365 and Pardot.

What is Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)'s email format?

Minus sign iconPlus sign iconEllis, Partners in Management Solutions (EPMS - A Grace Hill Company)'s email format typically follows the pattern of FLast@epmsonline.com. Find more Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company) email formats with LeadIQ.

When was Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company) founded?

Minus sign iconPlus sign iconEllis, Partners in Management Solutions (EPMS - A Grace Hill Company) was founded in 1984.
Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company) logo

Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)

Real EstateTexas, United States51-200 Employees

Ellis, Partners in Management Solutions (EPMS – A Grace Hill Company) operates in the real estate sector, focusing on multifamily housing. The firm provides a suite of customer-experience solutions, including mystery shopping, resident surveys, and a benchmark report, to help property operators evaluate and improve sales and marketing effectiveness, resident retention, and overall loyalty. Its approach combines objective assessments of the customer journey with subjective feedback and social-media insights, grounded in established Net Promoter Score methodology and research on generational behavior to interpret buying decisions. Based in Irving, Texas, EPMS serves multifamily clients by translating the voice of the customer into actionable insights, aiming to deliver clearer day-to-day understanding of resident experience. The company has been in operation for more than three decades and is described as offering an integrated solution that goes beyond simple shopping, encompassing ongoing measurement of customer experience.

Section iconCompany Overview

Website
epmsonline.com
SIC Code
7299 - Miscellaneous Personal Services, Not Elsewhere Classified
NAICS Code
531 - Real Estate
Founded
1984
Employees
51-200

Section iconMedia & News

Section iconFunding & Financials

  • $50M - $100M

    Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)'s revenue is estimated to be in the range of $50M - $100M

Company Leadership

  • Vice President Of Training And Development at Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)
    A. B.
    Vice President Of Training And Development
    Mobile Phone
  • Vice President Of Operations at Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)
    C. A.
    Vice President Of Operations
    Mobile Phone
  • Vice President Of Training And Development at Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)
    M. C.
    Vice President Of Training And Development
    Mobile Phone
  • President And Chief Executive Officer at Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)
    A. G.
    President And Chief Executive Officer
    Mobile Phone
  • President at Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)
    E. L.
    President
    Mobile Phone

Employee Directory

  • Vice President Of Training And Development at Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)
    M. C.
    Vice President Of Training And Development
    Mobile Phone
  • Director at Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)
    A. E.
    Director
    Mobile Phone
  • Director at Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)
    A. B.
    Director
    Mobile Phone
  • Program Director at Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)
    E. B.
    Program Director
    Mobile Phone
  • Director at Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)
    E. S.
    Director
    Mobile Phone

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