Empathy Claims™
InsuranceIllinois, United States11-50 Employees
Empathy Claims™ is an independent insurance claims adjusting and appraisal firm founded in 1994 and based in Frankfort, Illinois. It operates nationwide and internationally, serving insurers and other clients with a service-focused approach and an emphasis on timely, professional reporting. The company notes that it assigns adjusters or appraisers quickly—often the same day or within hours—through a single client contact at its office. Led by founder and CEO James M. Littleton, a veteran of the independent adjusting field and a CLM Alliance fellow, the firm emphasizes the experience of its adjusters and appraisers and a commitment to timely, professional results. It carries insurance coverage including errors and omissions, workers compensation, general liability, and auto liability, with certificates available on request. Empathy Claims™ positions itself as a nationwide and global provider of claims handling and appraisal services.