Emplifi Employee Directory
Software DevelopmentOhio, United States501-1000 Employees
Emplifi is a software company based in Columbus, Ohio, that offers a customer engagement platform designed to help brands connect with customers across digital channels. The platform provides data-driven insights and AI-powered tools to optimize social media performance, influencer marketing, and engagement across marketing, commerce, and care functions. Its typical customers are brands seeking to strengthen their social and digital customer interactions and to coordinate efforts in marketing, commerce, and care. The company bills itself as an autonomous CX platform and has received industry recognition, including a Bronze Stevie Award in May 2026 for AI-powered customer experience innovation at The American Business Awards. This reflects its positioning within the software development sector as a mid-sized firm delivering capabilities in customer engagement and digital experience management.
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