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AI-Powered Customer Engagement Engageware offers a comprehensive customer engagement platform powered by conversational and generative AI. This technology enables organizations to automate responses, provide instant access to knowledge bases, and gain insights for strategic decisions.

Acquisition Boosts Solutions The recent acquisition of Aivo enhances Engageware's offerings, allowing more than 700 organizations across various sectors to drive growth, improve customer experience, automate services, and reduce call center workload. This presents potential cross-selling opportunities to integrate Aivo's products into existing client solutions.

New Feature Launches Engageware continues to innovate with the launch of the Peer Analytics feature, offering clients advanced analytical tools to understand customer behavior and engagement trends. This feature provides a competitive edge and opens opportunities to upsell to existing clients seeking enhanced analytics capabilities.

New Leadership Driving Growth With Nina Vellayan appointed as CEO, Engageware showcases a commitment to growth and innovation in the customer engagement space. Vellayan's leadership can be leveraged to explore partnerships and expand market reach, presenting sales opportunities in new verticals or geographies.

Annual Trends Report Engageware's release of the ENGAGE 2023: Customer Engagement in Banking, Annual Trends Report establishes thought leadership in the industry. Sales teams can leverage this report to engage with prospects, demonstrate expertise, and offer tailored solutions based on current industry insights.

Similar companies to Engageware

Engageware Tech Stack

Engageware uses 8 technology products and services including WP Rocket, Ansible, Force.com (Salesforce), and more. Explore Engageware's tech stack below.

  • WP Rocket
    Caching
  • Ansible
    Configuration Management
  • Force.com (Salesforce)
    Customer Relationship Management
  • Atlassian Jira
    Issue Trackers
  • Samanage
    IT Service Management
  • Exhibit
    Javascript Graphics
  • Red Hat Enterprise Linux
    Operating Systems
  • JavaScript
    Programming Languages

Media & News

Engageware's Email Address Formats

Engageware uses at least 2 format(s):
Engageware Email FormatsExamplePercentage
FLast@timetrade.comJDoe@timetrade.com
73%
First.Last@timetrade.comJohn.Doe@timetrade.com
9%
LastF@timetrade.comDoeJ@timetrade.com
2%
Last@timetrade.comDoe@timetrade.com
2%
LFirst@timetrade.comDJohn@timetrade.com
2%
Last.F@timetrade.comDoe.J@timetrade.com
2%
L.First@timetrade.comD.John@timetrade.com
2%
FirstLast@timetrade.comJohnDoe@timetrade.com
1%
F-Last@timetrade.comJ-Doe@timetrade.com
2%
LF@timetrade.comDJ@timetrade.com
1%
First_Last@timetrade.comJohn_Doe@timetrade.com
1%
LastFir@timetrade.comDoeJoh@timetrade.com
1%
F.Last@timetrade.comJ.Doe@timetrade.com
1%
FirstMiddleLas@timetrade.comJohnMichaelDoe@timetrade.com
1%
FLast@engageware.comJDoe@engageware.com
88%
Last@engageware.comDoe@engageware.com
12%

Frequently Asked Questions

Where is Engageware's headquarters located?

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Engageware's main headquarters is located at 100 Ames Pond Drive Tewksbury, MA 01876 US. The company has employees across 6 continents, including North AmericaSouth AmericaEurope.

What is Engageware's phone number?

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You can contact Engageware's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Engageware's official website and social media links?

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Engageware's official website is engageware.com and has social profiles on LinkedIn.

How much revenue does Engageware generate?

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As of September 2024, Engageware's annual revenue reached $75M.

What is Engageware's NAICS code?

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Engageware's NAICS code is 5112 - Software Publishers.

How many employees does Engageware have currently?

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As of September 2024, Engageware has approximately 201 employees across 6 continents, including North AmericaSouth AmericaEurope. Key team members include Chief Product Officer: A. G.Chief Financial Officer: D. B.Chief Financial Officer: R. H.. Explore Engageware's employee directory with LeadIQ.

What industry does Engageware belong to?

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Engageware operates in the Software Development industry.

What technology does Engageware use?

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Engageware's tech stack includes WP RocketAnsibleForce.com (Salesforce)Atlassian JiraSamanageExhibitRed Hat Enterprise LinuxJavaScript.

What is Engageware's email format?

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Engageware's email format typically follows the pattern of . Find more Engageware email formats with LeadIQ.

When was Engageware founded?

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Engageware was founded in 2000.
Engageware

Engageware

Software DevelopmentMassachusetts, United States201-500 Employees

Engageware is the only comprehensive provider of customer engagement solutions, enabling businesses and organizations to resolve their customers’ needs at the first interaction. Engageware’s end-to-end customer engagement platform is powered by conversational and generative AI to automate responses to routine questions, provide instant access to knowledge bases, and give organizations a holistic view of the customer journey. With the acquisition of Aivo, more than 700 organizations in the banking, financial services, retail, health, and education sectors rely on Engageware’s solutions to drive growth with increased sales and conversion, improve multi-channel customer experience, automate customer service, and reduce call center workload. Engageware’s platform allows synchronous channel handoffs and robust data and analytics to inform strategic business decisions that drive growth, efficiency, and stronger customer relationships. Engageware is a portfolio company of Clearhaven Partners.

Section iconCompany Overview

Headquarters
100 Ames Pond Drive Tewksbury, MA 01876 US
Phone number
NAICS Code
5112 - Software Publishers
Founded
2000
Employees
201-500

Section iconFunding & Financials

  • $50M$100M

    Engageware's revenue is in the range of $50M$100M

Section iconFunding & Financials

  • $50M$100M

    Engageware's revenue is in the range of $50M$100M

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