Insights

AI-Powered Customer Engagement Engati specializes in AI-native customer experience platforms that enable enterprises to deliver seamless, automated interactions across multiple channels like WhatsApp, voice, and web, presenting opportunities to upsell and cross-sell through intelligent, conversational interfaces.

Recognition & Industry Awards Recent accolades, including the 'AI Innovation in CX 2025' award and WhatsApp Tech Partner of the Year 2024, highlight Engati's recognized leadership and credibility in AI-driven customer engagement, making it an attractive partner for firms seeking innovative CX solutions.

Recent AI Developments The launch of eSenseGPT, an enterprise-level Generative AI platform integrating with OpenAI's LLMs, positions Engati as a cutting-edge provider of automation tools, ideal for organizations looking to modernize their conversational workflows and enhance customer interactions.

Market Growth & Opportunity With an estimated revenue between 10 and 50 million dollars and expansion into AI-driven conversational commerce and retention features like WhatsApp Pay, Engati is well-positioned to target mid-market and enterprise clients seeking scalable, AI-enabled CX solutions.

Strategic Channel Partnerships Being recognized as a WhatsApp Tech Partner and integrating with major platforms like Salesforce and OpenAI suggests significant opportunities to leverage strategic partnerships for joint offerings and expanding market reach within vertical sectors such as BFSI and fintech.

Engati Tech Stack

Engati uses 8 technology products and services including Leadfeeder, Salesforce CPQ, Solr, and more. Explore Engati's tech stack below.

  • Leadfeeder
    Analytics
  • Salesforce CPQ
    Configure Price Quote
  • Solr
    Database
  • Lightbox
    Javascript Libraries
  • Google Maps
    Maps
  • Google
    Search Engines
  • Cloudflare Bot Management
    Security
  • Tailwind CSS
    UI Frameworks

Engati's Email Address Formats

Engati uses at least 1 format(s):
Engati Email FormatsExamplePercentage
First.Last@engati.comJohn.Doe@engati.com
90%
First@engati.comJohn@engati.com
7%
First.Middle@engati.comJohn.Michael@engati.com
2%
First.L@engati.comJohn.D@engati.com
1%

Frequently Asked Questions

Where is Engati's headquarters located?

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Engati's main headquarters is located at 1076, 24th Main, 11th Cross, HSR Layout, Bengaluru, Karnataka 560102 Bengaluru, Karnataka 560102, IN. The company has employees across 6 continents, including AsiaNorth AmericaAfrica.

What is Engati's official website and social media links?

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Engati's official website is engati.com and has social profiles on LinkedIn.

What is Engati's NAICS code?

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Engati's NAICS code is 5112 - Software Publishers.

How many employees does Engati have currently?

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As of October 2025, Engati has approximately 144 employees across 6 continents, including AsiaNorth AmericaAfrica. Key team members include Vice President Of Engineering & Customer Success: S. B.Co-Founder & Managing Director: I. B.Vice President: R. M.. Explore Engati's employee directory with LeadIQ.

What industry does Engati belong to?

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Engati operates in the Software Development industry.

What technology does Engati use?

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Engati's tech stack includes LeadfeederSalesforce CPQSolrLightboxGoogle MapsGoogleCloudflare Bot ManagementTailwind CSS.

What is Engati's email format?

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Engati's email format typically follows the pattern of First.Last@engati.com. Find more Engati email formats with LeadIQ.

When was Engati founded?

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Engati was founded in 2021.
Engati

Engati

Software DevelopmentIndia51-200 Employees

Engati: AI-Native CX for the Enterprise

Every customer interaction is an opportunity- to build trust, convert faster, and drive lifetime value. Engati is the AI-native CX platform that makes every engagement count.

We help CXOs, Heads of CX, and Marketing Leaders create seamless, AI-powered customer journeys across WhatsApp, Voice, Web, and more- delivering frictionless onboarding, lead nurturing, and instant support at scale.

Why Enterprises Choose Engati:
✅ Smarter Customer Acquisition – Convert leads with AI-driven Conversational Ads & WhatsApp engagement.
✅ Frictionless Onboarding – Automate KYC, verification & account setup with AI Assistants.
✅ Intelligent Decision Support – Address objections, compare products, and guide customers in real time.
✅ Conversational Commerce & Retention – Enable WhatsApp Pay, voice commerce & automated renewals.

🔗 Visit engati.com to see AI in action!

Section iconCompany Overview

Headquarters
1076, 24th Main, 11th Cross, HSR Layout, Bengaluru, Karnataka 560102 Bengaluru, Karnataka 560102, IN
Website
engati.com
NAICS Code
5112 - Software Publishers
Founded
2021
Employees
51-200

Section iconFunding & Financials

  • $1M$10M

    Engati's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    Engati's revenue is estimated to be in the range of $1M$10M

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