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AI-first Customer Service Intercom offers a complete AI-first customer service platform with AI Agent, AI Copilot, and upcoming AI Analyst components, ensuring instant and accurate responses 24/7, efficient information retrieval, and proactive insights for enhancing the customer experience.

Venture Capital Backing Backed by prominent venture capitalists such as Kleiner Perkins, Bessemer Venture Partners, and Social Capital, Intercom's strong financial support and investor confidence signify stability and growth potential that could attract business partnerships or acquisitions.

Robust Tech Stack With a robust tech stack supporting its AI-first platform, Intercom demonstrates advanced technological capabilities that can appeal to tech-focused companies seeking innovative solutions for improving customer service and operational efficiency.

Revenue Growth Potential Intercom's revenue falling in the $100M - 1B range indicates a strong market presence and potential for further revenue growth, making it an attractive target for companies looking to affiliate with a financially healthy and scalable organization.

Competitive Positioning Being a leading player in the customer service software development industry, Intercom's competitive positioning stands out among similar companies like Help Scout, Zendesk, and others, making it an appealing choice for strategic partnerships or competitive analysis.

Similar companies to Intercom

Intercom Tech Stack

Media & News

Intercom's Email Address Formats

Intercom uses at least 3 format(s):

Intercom Email Formats	Example	Percentage
First.Last@intercom.com	John.Doe@intercom.com	83%
First@intercom.com	John@intercom.com	7%
FirstLast@intercom.com	JohnDoe@intercom.com	4%
First.L@intercom.com	John.D@intercom.com	2%
FirstL@intercom.com	JohnD@intercom.com	2%
F.Last@intercom.com	J.Doe@intercom.com	1%
FirstML@intercom.com	JohnMD@intercom.com	1%
First.Last@intercom.io	John.Doe@intercom.io	68%
First@intercom.io	John@intercom.io	27%
FirstL@intercom.io	JohnD@intercom.io	3%
FLast@intercom.io	JDoe@intercom.io	1%
First.MiddleLast@intercom.io	John.MichaelDoe@intercom.io	1%

Frequently Asked Questions

Where is Intercom's headquarters located?

Intercom's main headquarters is located at 55 2nd Street 4th Floor San Francisco, California 94105 US. The company has employees across 6 continents, including North AmericaEuropeSouth America.

What is Intercom's phone number?

You can contact Intercom's main corporate office by phone at

+1-212-480-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Intercom's stock symbol?

Intercom is a publicly traded company; the company's stock symbol is IRCM.

What is Intercom's official website and social media links?

Intercom's official website is intercom-mail.com and has social profiles on LinkedIn.

How much revenue does Intercom generate?

As of September 2024, Intercom's annual revenue reached $750M.

What is Intercom's NAICS code?

Intercom's NAICS code is 5112 - Software Publishers.

How many employees does Intercom have currently?

As of September 2024, Intercom has approximately 1.5K employees across 6 continents, including North AmericaEuropeSouth America. Key team members include Chief Executive Officer: J. W.Chief Executive Officer: K. B.Chief Financial Officer: D. G.. Explore Intercom's employee directory with LeadIQ.

What industry does Intercom belong to?

Intercom operates in the Software Development industry.

What is Intercom's email format?

Intercom's email format typically follows the pattern of . Find more Intercom email formats with LeadIQ.

How much funding has Intercom raised to date?

As of September 2024, Intercom has raised $125M in funding. The last funding round occurred on Mar 27, 2018 for $125M.

When was Intercom founded?

Intercom was founded in 2011.

Intercom

Intercom

Software DevelopmentCalifornia, United States1001-5000 Employees

Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Our AI-first platform is built on a single AI system, with three major components that will allow you to deliver the remarkable customer service you’ve spent decades striving for:

AI Agent: Customers no longer wait or get deflected. AI Chatbot provides instant accurate, responses, 24/7 to most questions. Only complex interactions transition to tickets.

AI Copilot: Agents no longer manually, slowly look things up. AI Copilot is ever-present, connected to all data and systems, and provides information in real time. Instant ramp time for new agents, and agents needing to know new things.  

AI Analyst (Coming soon): Leaders no longer manually compile reports without full coverage. AI Insights proactively provides a holistic view across 100% of conversations, with clear suggested areas of improvement.

Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom believes there's a new way to do customer service.

Company Overview

Headquarters: 55 2nd Street 4th Floor San Francisco, California 94105 US
Phone number: ✕
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+1-212-480-****
Website: intercom-mail.com
Stock Symbol: IRCM
NAICS Code: 5112 - Software Publishers
Founded: 2011
Employees: 1001-5000

Media & News

Funding & Financials

$125M
Intercom has raised a total of $125M of funding over 7 rounds. Their latest funding round was raised on Mar 27, 2018 in the amount of $125M.
$100M$1B
Intercom's revenue is in the range of $100M$1B

Funding & Financials

$125M
Intercom has raised a total of $125M of funding over 7 rounds. Their latest funding round was raised on Mar 27, 2018 in the amount of $125M.
$100M$1B
Intercom's revenue is in the range of $100M$1B

Company Leadership

J. W.
Chief Executive Officer
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K. B.
Chief Executive Officer
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D. G.
Chief Financial Officer
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P. A.
Chief Product Officer
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J. H.
Chief Operating Officer
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Employee Directory

C. L.
Co-Founder
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A. A.
President
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D. G.
Chief Financial Officer
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P. A.
Chief Product Officer
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E. M.
Ceo, Chairman, And Co-Founder
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