Insights

AI-first Customer Service Intercom offers a complete AI-first platform that enhances customer service by providing instant and accurate responses, leading to improved operational efficiency.

Venture Capital Backing Backed by notable venture capitalists like Kleiner Perkins and Bessemer Venture Partners, Intercom's credibility is bolstered, presenting partnership opportunities with other entities in the venture capital network.

Competitive Landscape Intercom's positioning among similar companies like Help Scout, Zendesk, and others within the software development industry highlights potential opportunities for competitive differentiation and market penetration strategies.

Financial Health With a revenue estimated between $100M - 1B, Intercom's solid financial standing suggests potential for upselling premium services or strategic partnerships with companies looking to invest in reliable technology partners.

Expansion Possibilities Intercom's location in San Francisco positions it within a tech hub conducive to collaborations and expansions, presenting opportunities to explore partnerships or target clients within the vibrant local market.

Intercom Tech Stack

Media & News

Intercom's Email Address Formats

Intercom uses at least 3 format(s):
Intercom Email FormatsExamplePercentage
first.last@intercom.comJohn.Doe@intercom.com
80%
first@intercom.comJohn@intercom.com
9%
firstlast@intercom.comJohnDoe@intercom.com
5%
first.l@intercom.comJohn.D@intercom.com
2%
firstl@intercom.comJohnD@intercom.com
1%
last@intercom.comDoe@intercom.com
1%
f.last@intercom.comJ.Doe@intercom.com
0%
flast@intercom.comJDoe@intercom.com
1%
first-last@intercom.comJohn-Doe@intercom.com
0%
first_last@intercom.comJohn_Doe@intercom.com
0%
firstml@intercom.comJohnMD@intercom.com
1%
lastf@intercom.comDoeJ@intercom.com
0%
firstlas@intercom.comJohnDoe@intercom.com
0%
first.middle@intercom.comJohn.Michael@intercom.com
0%
fl@intercom.comJD@intercom.com
0%
first.last@intercom.ioJohn.Doe@intercom.io
67%
first@intercom.ioJohn@intercom.io
28%
firstl@intercom.ioJohnD@intercom.io
3%
flast@intercom.ioJDoe@intercom.io
1%
first.middle@intercom.ioJohn.Michael@intercom.io
0%
first.middlelast@intercom.ioJohn.MichaelDoe@intercom.io
1%
last@intercom.ioDoe@intercom.io
0%

Frequently Asked Questions

Where is Intercom's headquarters located?

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Intercom's main headquarters is located at 55 2nd Street 4th Floor San Francisco, California 94105 US. The company has employees across 6 continents, including North AmericaEuropeSouth America.

What is Intercom's phone number?

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You can contact Intercom's main corporate office by phone at +1-212-480-4076. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Intercom's stock symbol?

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Intercom is a publicly traded company; the company's stock symbol is IRCM.

What is Intercom's official website and social media links?

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Intercom's official website is intercom-mail.com and has social profiles on LinkedIn.

How much revenue does Intercom generate?

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As of May 2024, Intercom's annual revenue reached $750M.

What is Intercom's NAICS code?

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Intercom's NAICS code is 5112 - Software Publishers.

How many employees does Intercom have currently?

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As of May 2024, Intercom has approximately 1.4K employees across 6 continents, including North AmericaEuropeSouth America. Key team members include Chief Executive Officer & Co-Founder: R. T.Chief Executive Officer: N. S.Chief Financial Officer: D. G.. Explore Intercom's employee directory with LeadIQ.

What industry does Intercom belong to?

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Intercom operates in the Software Development industry.

What is Intercom's email format?

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Intercom's email format typically follows the pattern of . Find more Intercom email formats with LeadIQ.

When was Intercom founded?

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Intercom was founded in 2011.
Intercom

Intercom

Software DevelopmentCalifornia, United States501-1000 Employees

Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Our AI-first platform is built on a single AI system, with three major components that will allow you to deliver the remarkable customer service you’ve spent decades striving for:

AI Agent: Customers no longer wait or get deflected. AI Chatbot provides instant accurate, responses, 24/7 to most questions. Only complex interactions transition to tickets.

AI Copilot: Agents no longer manually, slowly look things up. AI Copilot is ever-present, connected to all data and systems, and provides information in real time. Instant ramp time for new agents, and agents needing to know new things.  

AI Analyst (Coming soon): Leaders no longer manually compile reports without full coverage. AI Insights proactively provides a holistic view across 100% of conversations, with clear suggested areas of improvement.

Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom believes there's a new way to do customer service.

Section iconCompany Overview

Headquarters
55 2nd Street 4th Floor San Francisco, California 94105 US
Phone number
+1-212-480-4076
Stock Symbol
IRCM
NAICS Code
5112 - Software Publishers
Founded
2011
Employees
501-1000

Section iconMedia & News

Section iconFunding & Financials

  • $100M$1B

    Intercom's revenue is in the range of $100M$1B

Section iconFunding & Financials

  • $100M$1B

    Intercom's revenue is in the range of $100M$1B

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