Insights

AI-First Customer Service Platform Intercom stands out as the only complete AI-first customer service platform, leveraging AI Agent, AI Copilot, and soon-to-launch AI Analyst to greatly enhance customer experience and operational efficiency. This AI focus presents a compelling sales opportunity for businesses seeking advanced customer service solutions.

Venture Capital Backing Backed by prominent venture capitalists like Kleiner Perkins, Bessemer Venture Partners, and Social Capital, Intercom's solid financial foundation and strategic relationships create a favorable environment for potential partnerships and large-scale implementations, appealing to businesses seeking stability and growth potential.

High Revenue & Funding With a revenue range of $100M - 1B and substantial funding of $125M, Intercom demonstrates financial strength and scalability that can instill confidence in prospective clients seeking reliable, well-funded vendors for their customer service technology needs.

Competitive Positioning Positioned among reputable companies like Zendesk and Medallia, Intercom's presence in a competitive landscape, combined with its unique AI-driven approach, offers a competitive advantage for sales professionals aiming to differentiate their offerings and provide cutting-edge solutions to clients.

Expansion Opportunities As Intercom continues to innovate and expand its AI capabilities with the upcoming AI Analyst feature, sales teams can capitalize on the potential for clients to adopt new technologies and stay ahead of the curve, presenting an opportunity to engage with forward-thinking businesses ready to invest in advanced customer service tools.

Intercom Tech Stack

Media & News

Intercom's Email Address Formats

Intercom uses at least 3 format(s):
Intercom Email FormatsExamplePercentage
First.Last@intercom.comJohn.Doe@intercom.com
77%
First@intercom.comJohn@intercom.com
14%
FirstLast@intercom.comJohnDoe@intercom.com
4%
First.L@intercom.comJohn.D@intercom.com
2%
FirstL@intercom.comJohnD@intercom.com
1%
F.Last@intercom.comJ.Doe@intercom.com
1%
FirstML@intercom.comJohnMD@intercom.com
1%
First.Last@intercom.ioJohn.Doe@intercom.io
68%
First@intercom.ioJohn@intercom.io
27%
FirstL@intercom.ioJohnD@intercom.io
3%
First.Middle@intercom.ioJohn.Michael@intercom.io
1%
First.MiddleLast@intercom.ioJohn.MichaelDoe@intercom.io
1%

Frequently Asked Questions

Where is Intercom's headquarters located?

Minus sign iconPlus sign icon
Intercom's main headquarters is located at 55 2nd Street 4th Floor San Francisco, California 94105 US. The company has employees across 6 continents, including North AmericaEuropeSouth America.

What is Intercom's phone number?

Minus sign iconPlus sign icon
You can contact Intercom's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Intercom's stock symbol?

Minus sign iconPlus sign icon
Intercom is a publicly traded company; the company's stock symbol is SINTERCOM.NS.

What is Intercom's official website and social media links?

Minus sign iconPlus sign icon
Intercom's official website is intercom-mail.com and has social profiles on LinkedIn.

How much revenue does Intercom generate?

Minus sign iconPlus sign icon
As of April 2025, Intercom's annual revenue reached $750M.

What is Intercom's NAICS code?

Minus sign iconPlus sign icon
Intercom's NAICS code is 5112 - Software Publishers.

How many employees does Intercom have currently?

Minus sign iconPlus sign icon
As of April 2025, Intercom has approximately 1.7K employees across 6 continents, including North AmericaEuropeSouth America. Key team members include Chief Executive Officer: J. W.Chief Executive Officer: K. B.Chief Financial Officer: D. G.. Explore Intercom's employee directory with LeadIQ.

What industry does Intercom belong to?

Minus sign iconPlus sign icon
Intercom operates in the Software Development industry.

What is Intercom's email format?

Minus sign iconPlus sign icon
Intercom's email format typically follows the pattern of . Find more Intercom email formats with LeadIQ.

How much funding has Intercom raised to date?

Minus sign iconPlus sign icon
As of April 2025, Intercom has raised $125M in funding. The last funding round occurred on Mar 27, 2018 for $125M.

When was Intercom founded?

Minus sign iconPlus sign icon
Intercom was founded in 2011.
Intercom

Intercom

Software DevelopmentCalifornia, United States1001-5000 Employees

Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. 

Our AI-first platform is built on a single AI system, with two major components that will allow you to deliver the remarkable customer service you’ve spent decades striving for:

Fin AI Agent: The human-quality AI agent that works with any Helpdesk

Intercom Customer Service Platform: The AI-first platform trusted by thousands of support leaders.  

Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom believes there's a new way to do customer service.

Section iconCompany Overview

Headquarters
55 2nd Street 4th Floor San Francisco, California 94105 US
Phone number
Stock Symbol
SINTERCOM.NS
NAICS Code
5112 - Software Publishers
Founded
2011
Employees
1001-5000

Section iconMedia & News

Section iconFunding & Financials

  • $125M

    Intercom has raised a total of $125M of funding over 7 rounds. Their latest funding round was raised on Mar 27, 2018 in the amount of $125M.

  • $100M$1B

    Intercom's revenue is in the range of $100M$1B

Section iconFunding & Financials

  • $125M

    Intercom has raised a total of $125M of funding over 7 rounds. Their latest funding round was raised on Mar 27, 2018 in the amount of $125M.

  • $100M$1B

    Intercom's revenue is in the range of $100M$1B

Ready to create more pipeline?

Get a demo and discover why thousands of SDR and Sales teams trust
LeadIQ to help them build pipeline confidently.

© LeadIQ, Inc. All rights reserved.