Insights

AI Customer Service Leadership Intercom's position as the only complete AI-first customer service platform offers a unique value proposition that appeals to businesses seeking advanced, scalable customer support solutions. This positions the company strongly in the market for organizations looking to leverage AI for operational efficiency.

Large Market Potential With an estimated revenue ranging from 100 million to over a billion dollars and a customer base trusted by support leaders globally, Intercom presents significant sales opportunities across various industries that require sophisticated customer engagement tools.

Growing Tech Stack Integration The company's integration with widely-used platforms like Salesforce and Google Analytics indicates readiness for expanding into environments where seamless compatibility and advanced analytics are key decision drivers for potential clients.

Funding and Industry Backing Backed by leading venture capital firms with substantial funding of 481 million dollars, Intercom demonstrates strong financial backing and growth potential, making it attractive for enterprise clients and partners seeking innovative customer support solutions.

Expanding Market Segment Compared to competitors with larger employee counts such as Zendesk, Intercom's focus on AI-driven support and a targeted market approach represents an opportunity to capture organizations eager to adopt intelligent customer service platforms, especially in the SaaS sector.

Similar companies to Intercom

Intercom Tech Stack

Intercom uses 8 technology products and services including Salesforce CPQ, Gong, Force.com (Salesforce), and more. Explore Intercom's tech stack below.

Salesforce CPQ
Configure Price Quote
Gong
Customer Data Platforms
Force.com (Salesforce)
Customer Relationship Management
LottieFiles
Design
Reveal.js
Javascript Frameworks
Preact
Javascript Libraries
HTML
Programming Languages
Google Analytics
Web Analytics

Media & News

Intercom's Email Address Formats

Intercom uses at least 3 format(s):

Intercom Email Formats	Example	Percentage
First.Last@intercom.com	John.Doe@intercom.com	82%
First@intercom.com	John@intercom.com	11%
FirstLast@intercom.com	JohnDoe@intercom.com	3%
First.L@intercom.com	John.D@intercom.com	1%
FirstL@intercom.com	JohnD@intercom.com	1%
Last@intercom.com	Doe@intercom.com	1%
First-Last@intercom.com	John-Doe@intercom.com	1%
First.Last@intercom.io	John.Doe@intercom.io	68%
First@intercom.io	John@intercom.io	27%
FirstL@intercom.io	JohnD@intercom.io	3%
First.Middle@intercom.io	John.Michael@intercom.io	1%
First.MiddleLast@intercom.io	John.MichaelDoe@intercom.io	1%

Frequently Asked Questions

Where is Intercom's headquarters located?

Intercom's main headquarters is located at 55 2nd Street, 4th Floor San Francisco, California 94105, US. The company has employees across 6 continents, including North AmericaEuropeSouth America.

What is Intercom's phone number?

You can contact Intercom's main corporate office by phone at

+1-212-480-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Intercom's stock symbol?

Intercom is a publicly traded company; the company's stock symbol is SINTERCOM.NS.

What is Intercom's official website and social media links?

Intercom's official website is intercom-mail.com and has social profiles on LinkedIn Crunchbase.

What is Intercom's NAICS code?

Intercom's NAICS code is 5112 - Software Publishers.

How many employees does Intercom have currently?

As of October 2025, Intercom has approximately 1.8K employees across 6 continents, including North AmericaEuropeSouth America. Key team members include Chief Ai Officer: F. R.Chief Product Officer: P. A.Head Of Sales, Emea: C. N.. Explore Intercom's employee directory with LeadIQ.

What industry does Intercom belong to?

Intercom operates in the Software Development industry.

What technology does Intercom use?

Intercom's tech stack includes Salesforce CPQGongForce.com (Salesforce)LottieFilesReveal.jsPreactHTMLGoogle Analytics.

What is Intercom's email format?

Intercom's email format typically follows the pattern of First.Last@intercom.com. Find more Intercom email formats with LeadIQ.

When was Intercom founded?

Intercom was founded in 2011.

Intercom

Software DevelopmentUnited States1001-5000 Employees

Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. 

Our AI-first platform is built on a single AI system, with two major components that will allow you to deliver the remarkable customer service you’ve spent decades striving for:

Fin AI Agent: The human-quality AI agent that works with any Helpdesk

Intercom Customer Service Platform: The AI-first platform trusted by thousands of support leaders.  

Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom believes there's a new way to do customer service.