Insights

AI-First Customer Service Intercom offers an AI-first customer service platform with AI Chatbot, AI Copilot, and upcoming AI Analyst, providing instant responses, real-time information, and holistic insights. This advanced system can be positioned as a game-changer in transforming customer service experiences for businesses across industries.

Venture Capital Backing Backed by prominent venture capitalists like Kleiner Perkins and Bessemer Venture Partners, Intercom's strong financial support signals credibility and stability to potential clients. This association could be highlighted to establish trust with businesses seeking reliable long-term partnerships for their customer service solutions.

Competitive Landscape Analysis By examining similar companies like Zendesk and Medallia with varying employee counts and revenue ranges, sales professionals can analyze market positioning and competitive advantages. Identifying gaps in competitor offerings can help tailor Intercom's value proposition and target clients whose needs align with its strengths.

Growing Market Presence Operating in the booming software development industry and having a substantial employee base of 1001-5000, Intercom showcases the potential for scalability and widespread adoption of its solutions. This expansive reach can serve as a strategic advantage in targeting large enterprises and global businesses seeking innovative customer service platforms.

Financial Health & Stability With a revenue range of $100M - 1B and $125M in funding, Intercom demonstrates financial stability and a solid growth trajectory. Sales representatives can leverage this information to assure potential clients of Intercom's sustainability and capability to invest in continuous product enhancement, fostering trust and confidence in the partnership.

Intercom Tech Stack

Media & News

Intercom's Email Address Formats

Intercom uses at least 3 format(s):
Intercom Email FormatsExamplePercentage
First.Last@intercom.comJohn.Doe@intercom.com
82%
First@intercom.comJohn@intercom.com
8%
FirstLast@intercom.comJohnDoe@intercom.com
4%
First.L@intercom.comJohn.D@intercom.com
2%
FirstL@intercom.comJohnD@intercom.com
2%
F.Last@intercom.comJ.Doe@intercom.com
1%
FirstML@intercom.comJohnMD@intercom.com
1%
First.Last@intercom.ioJohn.Doe@intercom.io
68%
First@intercom.ioJohn@intercom.io
27%
FirstL@intercom.ioJohnD@intercom.io
3%
First.Middle@intercom.ioJohn.Michael@intercom.io
1%
First.MiddleLast@intercom.ioJohn.MichaelDoe@intercom.io
1%

Frequently Asked Questions

Where is Intercom's headquarters located?

Minus sign iconPlus sign icon
Intercom's main headquarters is located at 55 2nd Street 4th Floor San Francisco, California 94105 US. The company has employees across 6 continents, including North AmericaEuropeSouth America.

What is Intercom's phone number?

Minus sign iconPlus sign icon
You can contact Intercom's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Intercom's stock symbol?

Minus sign iconPlus sign icon
Intercom is a publicly traded company; the company's stock symbol is SINTERCOM.NS.

What is Intercom's official website and social media links?

Minus sign iconPlus sign icon
Intercom's official website is intercom-mail.com and has social profiles on LinkedIn.

How much revenue does Intercom generate?

Minus sign iconPlus sign icon
As of November 2024, Intercom's annual revenue reached $750M.

What is Intercom's NAICS code?

Minus sign iconPlus sign icon
Intercom's NAICS code is 5112 - Software Publishers.

How many employees does Intercom have currently?

Minus sign iconPlus sign icon
As of November 2024, Intercom has approximately 1.5K employees across 6 continents, including North AmericaEuropeSouth America. Key team members include Chief Executive Officer: J. W.Chief Executive Officer: K. B.Chief Financial Officer: D. G.. Explore Intercom's employee directory with LeadIQ.

What industry does Intercom belong to?

Minus sign iconPlus sign icon
Intercom operates in the Software Development industry.

What is Intercom's email format?

Minus sign iconPlus sign icon
Intercom's email format typically follows the pattern of . Find more Intercom email formats with LeadIQ.

How much funding has Intercom raised to date?

Minus sign iconPlus sign icon
As of November 2024, Intercom has raised $125M in funding. The last funding round occurred on Mar 27, 2018 for $125M.

When was Intercom founded?

Minus sign iconPlus sign icon
Intercom was founded in 2011.
Intercom

Intercom

Software DevelopmentCalifornia, United States1001-5000 Employees

Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Our AI-first platform is built on a single AI system, with three major components that will allow you to deliver the remarkable customer service you’ve spent decades striving for:

AI Agent: Customers no longer wait or get deflected. AI Chatbot provides instant accurate, responses, 24/7 to most questions. Only complex interactions transition to tickets.

AI Copilot: Agents no longer manually, slowly look things up. AI Copilot is ever-present, connected to all data and systems, and provides information in real time. Instant ramp time for new agents, and agents needing to know new things.  

AI Analyst (Coming soon): Leaders no longer manually compile reports without full coverage. AI Insights proactively provides a holistic view across 100% of conversations, with clear suggested areas of improvement.

Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom believes there's a new way to do customer service.

Section iconCompany Overview

Headquarters
55 2nd Street 4th Floor San Francisco, California 94105 US
Phone number
Stock Symbol
SINTERCOM.NS
NAICS Code
5112 - Software Publishers
Founded
2011
Employees
1001-5000

Section iconMedia & News

Section iconFunding & Financials

  • $125M

    Intercom has raised a total of $125M of funding over 7 rounds. Their latest funding round was raised on Mar 27, 2018 in the amount of $125M.

  • $100M$1B

    Intercom's revenue is in the range of $100M$1B

Section iconFunding & Financials

  • $125M

    Intercom has raised a total of $125M of funding over 7 rounds. Their latest funding round was raised on Mar 27, 2018 in the amount of $125M.

  • $100M$1B

    Intercom's revenue is in the range of $100M$1B

Ready to create more pipeline?

Get a demo and discover why thousands of SDR and Sales teams trust
LeadIQ to help them build pipeline confidently.

© LeadIQ, Inc. All rights reserved.