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ERC (Enhanced Resource Centers) Employee Directory

Outsourcing and Offshoring ConsultingFlorida, United States1001-5000 Employees

ERC Global provides outsourced customer experience services, offering end-to-end contact center support across the full customer journey. It operates from a base in Jacksonville, Florida, with activity spanning domestic, nearshore, and international locations. The company is privately held and emphasizes performance and results, leveraging data and analytics to guide outcomes. Founded in 1999, ERC serves clients that require customer care, recovery, and back-office functions while seeking to improve the interaction experience for customers. The organization has been recognized as a Best Places to Work in the Dominican Republic from 2018 through 2023, and its co-founders received Ernst & Young Entrepreneur Of The Year honors.

Find ERC (Enhanced Resource Centers) employees' phone numbers or email addresses

ERC (Enhanced Resource Centers) Global Highlights

Location
Employees

North America
826

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  • United States Of America
    548
  • Dominican Republic
    275
  • Mexico
    2
  • Canada
    1

Asia
17

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  • Philippines
    14
  • Indonesia
    1
  • Thailand
    1
  • India
    1

Europe
5

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  • Netherlands
    1
  • Ukraine
    1
  • United Kingdom Of Great Britain And Northern Ireland
    1
  • Poland
    1
  • Italy
    1

Africa
1

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  • South Africa
    1

Oceania
1

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  • Australia
    1

ERC (Enhanced Resource Centers)'s Leadership

  • Vice President Of Facilities & Security at ERC (Enhanced Resource Centers)
    M. C.
    Vice President Of Facilities & Security
    Mobile Phone
  • Vice President Operations, Outsourcing at ERC (Enhanced Resource Centers)
    S. G.
    Vice President Operations, Outsourcing
    Mobile Phone
  • Vice President Of Operations at ERC (Enhanced Resource Centers)
    Z. A.
    Vice President Of Operations
    Mobile Phone
  • Vice President Of Operations at ERC (Enhanced Resource Centers)
    J. W.
    Vice President Of Operations
    Mobile Phone
  • Vice President Finance at ERC (Enhanced Resource Centers)
    F. F.
    Vice President Finance
    Mobile Phone
  • Vice President For Operations at ERC (Enhanced Resource Centers)
    J. G.
    Vice President For Operations
    Mobile Phone
  • Vice President Of Legal And Compliance at ERC (Enhanced Resource Centers)
    M. G.
    Vice President Of Legal And Compliance
    Mobile Phone
  • Owner at ERC (Enhanced Resource Centers)
    J. T.
    Owner
    Mobile Phone

ERC (Enhanced Resource Centers) Employee Metrics

100%
50%
0%
2026
2025
  • Support
  • Program & Project Management
  • Accounting
  • Sales
  • Recruiting
  • Other

Contact profiles from ERC (Enhanced Resource Centers)

Name
Title
Contact
Location
Last Update
  • Owner at ERC (Enhanced Resource Centers)
    J. T.
    Owner
    Mobile Phone
    Oct 17, 2024
  • Executive Vice President at ERC (Enhanced Resource Centers)
    J. N. G.
    Executive Vice President
    Mobile Phone
    Dominican Republic
    Sep 18, 2026
  • Svp, It Operations at ERC (Enhanced Resource Centers)
    R. G.
    Svp, It Operations
    Mobile Phone
    Dominican Republic, Nacional
    Oct 15, 2026
  • Vice President Of Facilities & Security at ERC (Enhanced Resource Centers)
    M. C.
    Vice President Of Facilities & Security
    Mobile Phone
    Dominican Republic
    Oct 16, 2026
  • Vice President Operations, Outsourcing at ERC (Enhanced Resource Centers)
    S. G.
    Vice President Operations, Outsourcing
    Mobile Phone
    Philippines
    Sep 17, 2026
  • Vice President Of Operations at ERC (Enhanced Resource Centers)
    Z. A.
    Vice President Of Operations
    Mobile Phone
    Dominican Republic
    Oct 07, 2026
  • Vice President Of Operations at ERC (Enhanced Resource Centers)
    J. W.
    Vice President Of Operations
    Mobile Phone
    Sep 10, 2026
  • Vice President Finance at ERC (Enhanced Resource Centers)
    F. F.
    Vice President Finance
    Mobile Phone
    Dominican Republic
    Jul 17, 2025
  • Vice President For Operations at ERC (Enhanced Resource Centers)
    J. G.
    Vice President For Operations
    Mobile Phone
    Oct 23, 2024
  • Svp Of Global Business Development / Consultant at ERC (Enhanced Resource Centers)
    K. C.
    Svp Of Global Business Development / Consultant
    Mobile Phone
    Oct 22, 2024

Frequently Asked Questions

What is ERC (Enhanced Resource Centers) known for?

Minus sign iconPlus sign iconERC (Enhanced Resource Centers) was founded in 1999 and operates in the Outsourcing and Offshoring Consulting industry. You can contact ERC (Enhanced Resource Centers)'s main corporate office by phone at
+1-904-680-****
. Explore ERC (Enhanced Resource Centers)'s company overview page for more information.

What is ERC (Enhanced Resource Centers)'s most common email format?

Minus sign iconPlus sign iconERC (Enhanced Resource Centers) employees' email format typically follows the pattern of First.Last@ercglobalcx.com. Trying to find reliable and up-to-date employee contact data? Find more ERC (Enhanced Resource Centers) email formats with LeadIQ.

How many employees does ERC (Enhanced Resource Centers) have currently?

Minus sign iconPlus sign iconERC (Enhanced Resource Centers) has approximately 1.1K employees as of October 2026. These team members are located across 5 continents, including North America, Asia and Europe.

Who are ERC (Enhanced Resource Centers)'s key employees and leadership?

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As of October 2026, ERC (Enhanced Resource Centers)'s key employees include:

  • Vice President Of Facilities & Security: M. C.
  • Vice President Operations, Outsourcing: S. G.
  • Vice President Of Operations: Z. A.
  • Vice President Of Operations: J. W.
  • Vice President Finance: F. F.

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