Exotel Employee Directory
TelecommunicationsKarnataka, India501-1000 Employees
Exotel is a telecommunications company based in Bangalore, India. It delivers AI-enabled customer engagement and experience solutions to a global client base of more than 7,000 across industries, handling over 25 billion conversations annually through omnichannel channels, voice, agents, and bots. Its offerings are designed to improve interactions for agents, bots, and customers by providing conversational intelligence and optimizing resource use to support CX and business growth. In the market, Exotel positions itself as an AI-first partner for customer experience transformation in telecommunications, seeking to unify communications across channels into a single platform. A notable recent development is the November 2025 launch of Harmony, an AI-human orchestration platform that unifies voice, messaging, and AI into a single CX operating system.