Insights

Strong Market Presence Exotel serves over 7000 clients globally across various industries, demonstrating its extensive market reach and proven track record in delivering scalable customer engagement solutions. This broad client base indicates potential for upselling or expanding services across existing accounts.

Innovative AI Solutions The recent launch of Harmony, a next-generation AI-human orchestration platform, showcases Exotel's commitment to cutting-edge technology. Opportunities exist to position these advanced AI-driven solutions to organizations seeking to enhance their CX through automation and intelligent interaction.

Strategic Partnerships Recent integrations with Agora and collaborations with Shiprocket and MG Motor India highlight Exotel’s strong ecosystem connectivity. These partnerships suggest potential for targeting similar industry players who can benefit from turnkey AI contact center and communication enhancements.

Recognition and Awards Exotel’s recognition as a Contact Center-As-A-Service platform and awards in cloud contact center solutions reinforce its credibility and leadership in cloud-based CX. This positioning is advantageous for engaging enterprises looking for reliable, award-winning customer engagement platforms.

Growth and Revenue With a revenue in the range of 25 to 50 million dollars and a dedicated workforce, Exotel is scaling rapidly in the competitive CX space. This growth momentum provides opportunities to approach mid-sized to large enterprises looking for advanced AI-powered customer engagement infrastructure.

Exotel Tech Stack

Exotel uses 8 technology products and services including Disqus, Cloudflare, Font Awesome, and more. Explore Exotel's tech stack below.

  • Disqus
    Comment Systems
  • Cloudflare
    Content Management System
  • Font Awesome
    Font Scripts
  • Backbone.js
    Javascript Frameworks
  • OptinMonster
    Marketing Automation
  • Quora
    Online Community Software
  • MediaElement.js
    Video Players
  • OptinMonster plugin
    Web Platform Extensions

Media & News

Exotel's Email Address Formats

Exotel uses at least 2 format(s):
Exotel Email FormatsExamplePercentage
First.Last@exotel.inJohn.Doe@exotel.in
89%
First@exotel.inJohn@exotel.in
5%
First.L@exotel.inJohn.D@exotel.in
3%
FirstMiddleLast@exotel.inJohnMichaelDoe@exotel.in
3%
First@exotel.comJohn@exotel.com
88%
First.Last@exotel.comJohn.Doe@exotel.com
8%
First.L@exotel.comJohn.D@exotel.com
3%
FLast@exotel.comJDoe@exotel.com
1%

Frequently Asked Questions

What is Exotel's official website and social media links?

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Exotel's official website is exotel.com and has social profiles on LinkedInCrunchbase.

What is Exotel's NAICS code?

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Exotel's NAICS code is 517 - Telecommunications.

How many employees does Exotel have currently?

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As of December 2025, Exotel has approximately 1K employees across 3 continents, including AsiaEuropeNorth America. Key team members include Chief Customer Officer: R. S.Chief Financial Officer: A. D.Chief Business Officer - India: G. A.. Explore Exotel's employee directory with LeadIQ.

What industry does Exotel belong to?

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Exotel operates in the Telecommunications industry.

What technology does Exotel use?

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Exotel's tech stack includes DisqusCloudflareFont AwesomeBackbone.jsOptinMonsterQuoraMediaElement.jsOptinMonster plugin.

What is Exotel's email format?

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Exotel's email format typically follows the pattern of First.Last@exotel.in. Find more Exotel email formats with LeadIQ.

When was Exotel founded?

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Exotel was founded in 2011.

Exotel

TelecommunicationsKarnataka, India1001-5000 Employees

Exotel is your AI transformation partner for customer engagement and experience. Trusted by over 7000 clients globally across various industries, we facilitate over 25 billion annual conversations through omnichannel, voice, agents, and bots. Exotel’s AI-powered solutions empower agents, bots and customers alike, enhancing interactions with conversational intelligence, and optimising resources to deliver exceptional CX and business growth. Exotel wins when you Win.

Section iconCompany Overview

Website
exotel.com
NAICS Code
517 - Telecommunications
Founded
2011
Employees
1001-5000

Section iconFunding & Financials

  • $25M$50M

    Exotel's revenue is estimated to be in the range of $25M$50M

Section iconFunding & Financials

  • $25M$50M

    Exotel's revenue is estimated to be in the range of $25M$50M

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