Expertflow - livechat, video, callcenter SW Employee Directory
IT Services and IT ConsultingBern, Switzerland51-200 Employees
Expertflow is a mid-sized IT services and consulting company based in Bern, Switzerland, offering a platform for live chat, video, and call center operations. The solution supports chatbot conversations across messaging channels and integrates with major enterprise CRM systems, while enabling multichannel campaigns, customer journeys, and dashboards for reporting. It targets organizations seeking unified customer interactions across digital, social, voice, and chat channels, enabling centralized management of conversations and analytics. Its engineering team is distributed across Europe, Africa, Asia, and North America. In 2024, the company announced an integration program to connect with chatbot platforms, expanding interoperability.