FBTO Email Format
InsuranceFriesland, Netherlands51-200 Employees
FBTO is a Dutch insurer based in Leeuwarden, Friesland. Founded in 1956 as Friese Boeren en Tuinders Onderlinge, it serves a substantial customer base. The company operates as a direct-to-consumer insurer, enabling customers to reach it directly and to tailor coverage by combining a basic policy with optional add-ons that can be added or removed throughout the year. FBTO positions itself as a mid-sized player in the Dutch insurance market, with a focus on flexible policy design that gives customers control over their coverage. In 2011 the company launched onderling.nl, a platform where insureds can discuss topics and influence claims decisions, and in 2015 it received the Social Media Service Award for its use of social channels to understand and serve customers.