Fifth Gear (Acquired by Speed Commerce Dec. 2014)

Transportation, Logistics, Supply Chain and StorageMissouri, United States51-200 Employees

Fifth Gear operates within the transportation, logistics, supply chain and storage space, offering solutions designed to support retailers and manufacturers in managing ecommerce operations. The company provides a range of services that cover order and inventory management, fulfillment activities such as picking, packing and shipping, freight management, returns processing, and 24/7 customer care, alongside ecommerce platform development and hosting and managed services. Its target customers are brands seeking streamlined operations and improved efficiency in their ecommerce and distribution workflows, with a focus on integrating technology and processes to optimize fulfillment and customer support.

Headquartered in Louisiana, Missouri, Fifth Gear positions itself as a single-source provider for ecommerce services and technology solutions. It operates in an industry with several large players and mid-market providers, emphasizing end-to-end support for both retailers and manufacturers. The company’s public-facing materials highlight a concrete emphasis on improving operational efficiency and leveraging technology to support ecommerce growth. A recent development noted is the publication of white papers on AI usage to reduce ecommerce return rates and on fulfillment strategies, reflecting ongoing analysis of how fulfillment practices impact sales and returns.

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