First American Insurance Agency, Inc. Email Format
InsuranceMassachusetts, United States11-50 Employees
First American Insurance Agency, Inc. is an independent insurance agency based in Chicopee, in Western Massachusetts, focusing on personal, commercial, and group coverage. The firm emphasizes tailoring insurance protection to a client's specific needs and priorities, reflecting a service-oriented approach. It positions itself as offering a broader range of expertise and capabilities than a typical local agency, supported by access to multiple insurance carriers. The company maintains a team of claims specialists who provide risk analysis and representation when dealing with large carriers, and risk management specialists who help ensure assets are protected without paying for unnecessary coverage. It also provides third-party administration for group insurance plans and self-insured programs. In 2020, the agency announced the launch of an online customer portal to enhance service and support for its clients.