First Call Parts
Medical Equipment ManufacturingVirginia, United States11-50 Employees
First Call Parts is a privately owned medical equipment parts supplier based in Salem, Virginia. It focuses on replacement components for imaging systems from Philips, Siemens, and GE, serving healthcare providers that rely on those brands. The firm emphasizes the repair, refurbishment, and testing of imaging parts to support reliable performance and continuity of service. Certified to ISO 9001:2015 by TÜV Rheinland of North America as of August 15, 2016, the company maintains a quality management system audited for effectiveness and consistency. Its quality policy emphasizes meeting customer, regulatory, internal, and ISO requirements and pursuing continual improvement. Recently, First Call Parts launched a web portal and mobile application to streamline customer requests and provide an additional contact point.