First Focus Employee Directory

IT Services and IT ConsultingAustralia201-500 Employees

A Managed Service Provider (MSP) is an outsourced IT partner that takes care of all the technology your business relies on - everything from day-to-day IT support and cybersecurity, to cloud services, connectivity, and long-term IT strategy. Instead of hiring a large internal IT team, businesses partner with an MSP to gain expert support, enterprise-grade tools, and proactive solutions at scale.

Rated Australia’s #1 Managed Service Provider for Australian businesses with 20–200 staff for 8 years running, here’s why:

- Everything you need: Our core offering of IT Support and cyber security is backed by a team of over 300 IT professionals that deliver market-leading software, AI, public and private cloud, UCaaS, connectivity, and much more.

- Everywhere you need us to be: With offices in Sydney, Perth, Adelaide, Melbourne, Brisbane, Canberra, and Auckland, we’re ready to help your business scale up.

- The best systems and tools: We’ve built the best customer portal for Australian mid-market businesses. F-Connect makes support easy to access for your team, project management a breeze, and much more.

- The best people: Consistently rated one of the best places to work in Australia, our success is built on having the best people offering the best proactive advice.

LinkedIn account team:
Melissa Hoarau – Community Manager
Jaimi-Leigh Fisher – Marketing Coordinator
Unnati Tayal – Marketing Coordinator
Brendan Ritchie – Chief Growth Officer

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