Growing Market Presence As a Salesforce Summit Partner, FORWARD is well-positioned to offer advanced CRM integration solutions, presenting opportunities to target clients seeking enhanced customer engagement through innovative commerce, marketing, and service integrations.

SMB Sector Focus With a workforce of 51-200 employees and revenues between $10 million and $25 million, FORWARD is ideally suited for outreach to small and medium-sized businesses aiming to upgrade their IT services and digital transformation strategies.

Technology-Driven Solutions Utilizing a tech stack that includes Facebook Pixel, Google Docs, and Salesforce Customer 360, FORWARD demonstrates expertise in data-driven marketing and customer insights, providing avenues for cross-selling marketing automation and analytics services.

Financial Stability Having a robust cash reserve of nearly $80 million and managed operational costs, FORWARD is positioned to invest in new technology partnerships or expand service offerings, making it a strategic partner for technology vendors and SaaS providers.

Industry Challenges The company’s recent patent disputes and stock volatility suggest a focus on legal and intellectual property management, creating opportunities for legal, consultancy, or compliance service providers to offer support during ongoing corporate or patent strategy developments.