What departments does gem have?

gem has employees across 10 departments including Business, Entrepreneurship, Information Technology, Sales, Marketing.

What is the largest department at gem?

The largest department at gem is Information Technology with 3 employees.

Where are gem employees located globally?

gem has employees across 7 continents and 75 countries including Ghana, Mozambique, Tunisia, Egypt, Algeria.

How has gem's team size changed over time?

gem's team has decreased from approximately 777 to 105 employees based on available data.

Learn more at LeadIQ.com

gem Employee Directory

Outsourcing and Offshoring ConsultingNorthern Ireland, United Kingdom1001-5000 Employees

gem is a privately owned outsource contact centre based in Belfast, Northern Ireland, founded in 2000. It operates in the outsourcing and offshoring consulting sector, providing customer service operations for leading organisations across a range of regions, sectors, and channels. The company emphasizes its people, drawing on staff from diverse backgrounds and cultures to support client interactions.

With three facilities and a substantial workforce, gem supports multiple client engagements across its operations. It has received industry recognition for recruitment, training, and the use of technology in its approach to business development.

gem Global Highlights

Europe
372

United Kingdom Of Great Britain And Northern Ireland
270
France
39
Italy
16
Spain
13
Netherlands
7
Romania
5
Austria
4
Ireland
3
Switzerland
2
Ukraine
2
Serbia
1
Germany
1
Bulgaria
1
Finland
1
Azerbaijan
1
Denmark
1
Poland
1
Greece
1
Albania
1
Belarus
1
Hungary
1

North America
300

Mexico
194
United States Of America
91
Canada
12
Trinidad And Tobago
1
Barbados
1
Cuba
1

Asia
102

India
25
China
14
Viet Nam
12
Philippines
8
Malaysia
6
Iran
5
United Arab Emirates
4
Turkey
4
Mongolia
3
Pakistan
3
Indonesia
3
Russian Federation
3
Singapore
3
Sri Lanka
2
Thailand
1
Saudi Arabia
1
Syrian Arab Republic
1
Qatar
1
Maldives
1
Lebanon
1
Bangladesh
1

Africa
53

Tunisia
12
Egypt
9
Morocco
6
Ghana
5
South Africa
4
Algeria
3
Mozambique
2
Kenya
2
Uganda
2
Nigeria
2
Cameroon
1
Rwanda
1
Malawi
1
Madagascar
1
Angola
1
Tanzania
1

South America
12

Brazil
3
Argentina
3
Chile
2
Colombia
2
Peru
1
Venezuela
1

Oceania
5

Australia
3
New Zealand
2

gem's Leadership

J. V.
Chief Executive Officer & President
Mobile Phone
Email
S. J.
Chief Of Site
Mobile Phone
Email
A. D.
Head Sales
Mobile Phone
Email
W. L.
Founder
Mobile Phone
Email
V. M.
Business Owner
Mobile Phone
Email
J. P.
Owner Principal
Mobile Phone
Email
S. L.
Owner
Mobile Phone
Email
M. S.
Owner, Artist
Mobile Phone
Email

gem Employee Metrics

100%

50%

2026

2025

Engineering
Sales
Information Technology
Business
Customer Success
Other
Consultant
Program & Project Management
Marketing
Accounting
Arts & Design
Civil Engineering & Construction
Legal

Contact profiles from gem

Name

Title

Contact

Location

Last Update

V. M.
Business Owner
Mobile Phone
Email
India, Haryana
Sep 10, 2026
W. L.
Founder
Mobile Phone
Email
Netherlands, Limburg
Apr 17, 2026
J. P.
Owner Principal
Mobile Phone
Email
Brazil, State of Rio de Janeiro
Sep 14, 2026
S. L.
Owner
Mobile Phone
Email
Malaysia, Selangor
Sep 01, 2026
M. S.
Owner, Artist
Mobile Phone
Email
Canada, Ontario
Sep 12, 2026
A. L.
Owner
Mobile Phone
Email
Russia
Oct 19, 2025
J. V.
Chief Executive Officer & President
Mobile Phone
Email
Canada, Ontario
Aug 29, 2026
P. R.
Owner
Mobile Phone
Email
India, West Bengal
Sep 10, 2026
D. G.
Owner
Mobile Phone
Email
India, Tamil Nadu
Sep 07, 2026
K. F.
Cisco Partner Helpdesk Supprt
Mobile Phone
Email
United Kingdom, Northern Ireland
Sep 01, 2026

Frequently Asked Questions

What is gem known for?

gem was founded in 1999 and operates in the Outsourcing and Offshoring Consulting industry. Explore gem's company overview page for more information.

What is gem's most common email format?

gem employees' email format typically follows the pattern of First.Last@the-gem.com. Trying to find reliable and up-to-date employee contact data? Find more gem email formats with LeadIQ.

How many employees does gem have currently?

gem has approximately 1.5K employees as of July 2026. These team members are located across 6 continents, including Europe, North America and Asia.

Who are gem's key employees and leadership?

As of July 2026, gem's key employees include:

Chief Executive Officer & President: J. V.
Chief Of Site: S. J.
Head Sales: A. D.
Founder: W. L.
Business Owner: V. M.

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gem Employee Directory

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