What departments does gem have?

gem has employees across 10 departments including Business, Entrepreneurship, Information Technology, Sales, Marketing.

What is the largest department at gem?

The largest department at gem is Information Technology with 3 employees.

Where are gem employees located globally?

gem has employees across 7 continents and 75 countries including Ghana, Mozambique, Tunisia, Egypt, Algeria.

How has gem's team size changed over time?

gem's team has decreased from approximately 777 to 105 employees based on available data.

Learn more at LeadIQ.com

gem Employee Directory

Outsourcing and Offshoring ConsultingNorthern Ireland, United Kingdom1001-5000 Employees

gem is a privately owned outsource contact centre based in Belfast, Northern Ireland, founded in 2000. It operates in the outsourcing and offshoring consulting sector, providing customer service operations for leading organisations across a range of regions, sectors, and channels. The company emphasizes its people, drawing on staff from diverse backgrounds and cultures to support client interactions.

With three facilities and a substantial workforce, gem supports multiple client engagements across its operations. It has received industry recognition for recruitment, training, and the use of technology in its approach to business development.

gem Global Highlights

Europe
372

United Kingdom Of Great Britain And Northern Ireland
270
France
39
Italy
16
Spain
13
Netherlands
7
Romania
5
Austria
4
Ireland
3
Switzerland
2
Ukraine
2
Serbia
1
Germany
1
Bulgaria
1
Finland
1
Azerbaijan
1
Denmark
1
Poland
1
Greece
1
Albania
1
Belarus
1
Hungary
1

North America
300

Mexico
194
United States Of America
91
Canada
12
Trinidad And Tobago
1
Barbados
1
Cuba
1

Asia
102

India
25
China
14
Viet Nam
12
Philippines
8
Malaysia
6
Iran
5
United Arab Emirates
4
Turkey
4
Mongolia
3
Pakistan
3
Indonesia
3
Russian Federation
3
Singapore
3
Sri Lanka
2
Thailand
1
Saudi Arabia
1
Syrian Arab Republic
1
Qatar
1
Maldives
1
Lebanon
1
Bangladesh
1

Africa
53

Tunisia
12
Egypt
9
Morocco
6
Ghana
5
South Africa
4
Algeria
3
Mozambique
2
Kenya
2
Uganda
2
Nigeria
2
Cameroon
1
Rwanda
1
Malawi
1
Madagascar
1
Angola
1
Tanzania
1

South America
12

Brazil
3
Argentina
3
Chile
2
Colombia
2
Peru
1
Venezuela
1

Oceania
5

Australia
3
New Zealand
2

gem's Leadership

J. V.
Chief Executive Officer & President
Mobile Phone
Email
S. J.
Chief Of Site
Mobile Phone
Email
A. D.
Head Sales
Mobile Phone
Email
W. L.
Founder
Mobile Phone
Email
V. M.
Business Owner
Mobile Phone
Email
J. P.
Owner Principal
Mobile Phone
Email
S. L.
Owner
Mobile Phone
Email
M. S.
Owner, Artist
Mobile Phone
Email

gem Employee Metrics

100%

50%

2026

2025

Engineering
Sales
Information Technology
Business
Customer Success
Other
Consultant
Program & Project Management
Marketing
Accounting
Arts & Design
Civil Engineering & Construction
Legal

Contact profiles from gem

Name

Title

Contact

Location

Last Update

S. M.
Owner
Mobile Phone
Email
Sep 13, 2026
G. H.
Independent Creative Headhunter
Mobile Phone
Email
United Kingdom, England
Mar 24, 2026
S. J.
Chief Of Site
Mobile Phone
Email
Serbia
Aug 21, 2026
S. Y.
VP-Treasury
Mobile Phone
Email
Taiwan, Taiwan
Feb 03, 2024
A. D.
Head Sales
Mobile Phone
Email
India, Punjab
Aug 07, 2026
G. M.
Director
Mobile Phone
Email
United Kingdom
Jun 24, 2026
S. E.
Director
Mobile Phone
Email
United Kingdom, England
Sep 07, 2026
M. F.
Director
Mobile Phone
Email
Mexico, Mexico
Aug 04, 2024
P. E.
MBA Director
Mobile Phone
Email
France, Auvergne-Rhône-Alpes
Feb 03, 2024
R. N. D. C.
Managing Director
Mobile Phone
Email
Spain, Catalonia
Feb 07, 2025

Frequently Asked Questions

What is gem known for?

gem was founded in 1999 and operates in the Outsourcing and Offshoring Consulting industry. Explore gem's company overview page for more information.

What is gem's most common email format?

gem employees' email format typically follows the pattern of First.Last@the-gem.com. Trying to find reliable and up-to-date employee contact data? Find more gem email formats with LeadIQ.

How many employees does gem have currently?

gem has approximately 1.5K employees as of July 2026. These team members are located across 6 continents, including Europe, North America and Asia.

Who are gem's key employees and leadership?

As of July 2026, gem's key employees include:

Chief Executive Officer & President: J. V.
Chief Of Site: S. J.
Head Sales: A. D.
Founder: W. L.
Business Owner: V. M.

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gem Employee Directory

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