Retail footprint Gigantti is Finland’s largest consumer electronics and home appliances retailer with 38 stores and a strong online presence, presenting multiple channels for cross-selling accessories, warranties, and extended service plans to both B2C and B2B customers.

Growth backbone As part of Elkjøp Nordic and owned by Currys, Gigantti leverages a Nordic-scale ecosystem, enabling bulk procurement, shared marketing, and potential preferential pricing for large orders, ideal for volume B2B projects.

Tech stack leverage Utilize Gigantti’s digital infrastructure and platforms such as Microsoft Azure, Algolia, and Adobe Creative Suite to integrate enhanced e-commerce experiences, personalized recommendations, and seamless customer onboarding for new product lines.

Sustainability push Partnership with Virta to install EV charging points signals a sustainability emphasis; opportunities exist to bundle energy-efficient appliances, EV charging hardware, and related services for store fleets and consumer bundles.

Compliance and service Recent consumer protection concerns around complaint handling indicate a need for improved customer service solutions, potentially opening demand for compliant CRM, helpdesk automation, and knowledge management improvements.