Glassbox
Software DevelopmentEngland, United Kingdom201-500 Employees
Glassbox provides an AI-powered platform that records and analyzes user interactions across websites and mobile apps to support ongoing optimization of digital experiences. It delivers real-time alerts and insights, enabling organizations to identify and resolve customer challenges while helping ensure accessibility and guard against fraud. The system emphasizes comprehensive session capture to ground decision-making with complete context. Based in London, England, the company operates in the software development space and serves large enterprises, including those in highly regulated industries, with solutions designed to improve customer experiences and loyalty while supporting revenue growth. Glassbox positions itself as a provider of AI-powered customer intelligence for digital channels, offering visibility across web and mobile touchpoints. In 2025, the company received recognitions from TrustRadius as a Top Rated Award recipient and was noted as a top player in the Marketing software category.