Community Focus Glatfelter Insurance Group is a large MGA with strong community focus, partnerships with 4,500+ independent brokers and 30,000+ community-focused clients, offering targeted programs for emergency services, healthcare, religious organizations, schools, municipalities and water organizations. Sales opportunity: cross-sell specialized programs to existing broker network and leverage community ties to expand to public entities and caregiving facilities.

Leadership Momentum Recent executive leadership changes including Erin Fry as CEO and Todd Stoner as President of Glatfelter Claims Management signal strategic shifts and growth initiatives. Sales angle: align with leadership-driven initiatives, offer innovative claims management and program enhancements to support scale and client experience.

Recognition & Retention Repeated recognition as Best Place to Work in PA highlights strong employer branding and stable operations, which can translate to reliable service for brokers and clients. Sales angle: position Glatfelter as a dependable partner with durable teams for complex programs, reducing client risk in ongoing renewals.

Scale & Capabilities As one of the largest managing general agencies in the U.S. with substantial revenue and a broad tech stack (SQL, Oracle, OnBase, .NET) and digital engagement (Twitter), Glatfelter has the capability to support large-scale programs and data-driven underwriting. Sales opportunity: propose modernization, data analytics, and streamlined underwriting/claims processes for current and new programs.

Strategic Affiliations Ownership history includes former acquisition by Great American Insurance Group, indicating a platform with potential for strategic partnerships and product extensions. Sales takeaway: explore co-branded or newly tailored programs, leverage existing broker network to expand offerings into adjacent lines and geographies.