Global Technology Solutions Inc. (GTS) Employee Directory
IT Services and IT ConsultingCalifornia, United States11-50 Employees
Global Technology Solutions Inc. (GTS) is an IT services and consulting firm based in Alta Loma, California. The company centers its work on AI-driven approaches to customer experience, offering AI-tailored CX design and AI-enhanced contact center solutions to improve engagement and efficiency. Its portfolio also encompasses AI-enabled cloud migration, AI-infused application development, and AI-powered data insights to support informed decision-making. Overall, GTS emphasizes a goal of harmonizing human and technology interactions to enhance customer experiences. The firm serves North American enterprises and government clients seeking to modernize customer interactions and related processes. As a small to mid-sized provider in IT services, it has expanded its capabilities through the acquisition of AdaptCX in January 2024. In April 2024, it announced the launch of new customer engagement solutions and call center enhancements for North American markets.