Strategic Partnerships GSMP is Philadelphia’s only nonprofit community mediation center and has active partnerships with the City of Philadelphia on the Eviction Diversion Program, with CORA Services having acquired GSMP in 2019. This positioning suggests growth opportunities through municipal and non-profit collaborations, expanded eviction-related mediation services, and potential joint grant opportunities with CORA and city agencies.

Volunteer Capacity Operation relies on 2-10 staff and more than 50 trained volunteers to deliver mediation and trainings, indicating a need for scalable volunteer management, scheduling, onboarding, and training platforms, as well as donor and grant tracking to sustain volunteer programs.

Training Focus The organization already provides trainings, workshops and consulting in conflict resolution, presenting a clear path to scalable education products such as an LMS, online courses, certifications, and licensing of training materials to other organizations or departments.

Funding Opportunities With revenue in the 0-1 million range for a nonprofit, GSMP could benefit from grant writing, sponsorships, and fundraising strategy support, coupled with impact measurement analytics to help demonstrate outcomes to funders.

Tech & Security The current web tech stack and security headers show basic infrastructure; there is potential to modernize with secure, accessible websites, enhanced analytics, privacy compliance, and scalable web services to improve outreach, case intake, and service delivery.