Granada Corporation

Outsourcing and Offshoring ConsultingArizona, United States501-1000 Employees

Offering a Boutique Experience in a Big Box World! Granada offers boutique customer support services to companies that require institutional standards as well as a high touch delivery model. Granada’s customer support solutions are differentiated in the market in these three ways: 1.Work-from-home (WFH) specialization. As the leading pure play WFH provider, we are a natural fit for companies wanting to adopt the WFH model; 2. Partner on small deals. While we can scale beyond 200 FTEs for a client, our infrastructure is perfect for Fortune 500 and middle market companies interested in 15-50 FTE partnerships; 3. Hispanic Customer Experience™ leadership. Granada’s management team helped start the Press 2 for Spanish market 15 years ago and can deploy in-culture strategies to improve acquisition and retention rates. Give us a call at 888-444-3610 to discuss how we can help you strengthen your Hispanic support capabilities.

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