SMB Market Focus Gratia, Inc. specializes in serving small and medium-sized businesses in the US, offering tailored CIO advisory, IT consulting, and ITSM solutions, presenting opportunities to provide scalable and cost-effective IT services to growing organizations.

Security and Compliance With recent partnerships emphasizing GDPR compliance and threat mitigation, there is a strong demand for advanced cybersecurity and regulatory compliance solutions among Gratia's clients, opening avenues for expanding security offerings.

Cloud and Infrastructure Their focus on cloud evaluation, data center design, and disaster recovery suggests potential for upselling cloud migration, infrastructure modernization, and business continuity solutions to enhance client resilience.

ITIL and Process Optimization Offering ITIL readiness assessments, training, and certification indicates opportunities to support organizations in IT process improvement, automation, and achieving industry best practices.

Recent Collaborations Partnerships with entities like KMK Law and EventTracker highlight a penchant for strategic alliances, creating sales potential for integrated service bundles that combine legal, security, and compliance expertise.