Graven Austin & Drake, Inc. Employee Directory

TelecommunicationsColorado, United States51-200 Employees

Graven Austin & Drake, Inc. is a mid-sized telecommunications firm based in Colorado Springs that provides specialized telephone-based team services to organizations such as membership groups, publishers, trade journals, church product lines, and magazine subscription programs. The company supports client programs by handling caller interactions and related service tasks, enabling efficient management of memberships and subscriptions. It emphasizes a commitment to operate as a seamless extension of its clients, requiring its staff to learn deeply about each client’s products, services, and business practices to maintain quality sales and service.

Founded in 1991 by Jim Graven, the firm traces its approach to ensuring client well-being and consistent service delivery through ongoing management follow-up and knowledge sharing within the organization. Situated in the telecommunications sector, the company positions itself as a process-driven partner focused on preserving the integrity and effectiveness of client programs.

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