Groove Employee Directory
Software DevelopmentRhode Island, United States11-50 Employees
The helpdesk industry hasn't changed in 20 years. Zendesk, Freshdesk, Help Scout -- they were built for a world where humans handled every ticket. Then AI arrived, and instead of rebuilding, they bolted it on. A feature here. A chatbot there. Legacy infrastructure dressed up with a new price tag. We built Groove differently. Groove is the first AI-native helpdesk -- designed from day one for a world where AI agents handle the work. Not as an add-on. Not as a chatbot widget. As the foundation. Our AI agent resolves tickets autonomously, learns your product, and gets smarter with every conversation. Your support team stops drowning in repetitive requests and starts focusing on the work that actually matters. The result: up to 65% of tickets resolved without a human. And a support operation that scales without headcount. We're not a better version of Zendesk. We're what comes after it. Groove is built for scaling teams who are done paying for complexity they don't need and AI that doesn't actually work. The AI Agent era is here. Your helpdesk should be too.
1-888-653-2347 
support@leadiq.com 
