Insights

Customer Service Transformation Groove is reshaping customer service through software designed to enhance support operations, presenting a strong sales opportunity to businesses looking to improve their customer service experiences.

Software Efficiency Groove offers intuitive workflows and streamlined communication, providing an antidote to inefficient processes. This efficiency-focused approach creates a compelling sales proposition for companies seeking software solutions that prioritize simplicity and effectiveness.

Tech Stack Alignment Groove utilizes a tech stack including React and Google Hosted Libraries, aligning with modern development trends. This compatibility can be leveraged by businesses seeking software solutions that integrate seamlessly with current technologies.

Competitive Positioning Among similar companies, Groove stands out with its commitment to exceptional customer service. This differentiation can be advantageous in sales pitches, showcasing Groove as a unique and promising option in the market.

Untapped Revenue Potential With revenue in the $0 - 10M range and no disclosed funding, Groove presents an opportunity for potential partnerships or investments that could lead to mutual growth. Engaging with Groove could unlock untapped revenue potential for sales expansion strategies.

Similar companies to Groove

Groove Tech Stack

Groove uses 8 technology products and services including PostHog, KISSmetrics, Profitwell, and more. Explore Groove's tech stack below.

PostHog
Analytics
KISSmetrics
Analytics
Profitwell
Analytics
Hotjar
Analytics
Google Hosted Libraries
Content Delivery Network
React
Javascript Frameworks
Yoast SEO
Search Engines
Twitter
Widgets

Media & News

Groove's Email Address Formats

Groove uses at least 1 format(s):

Groove Email Formats	Example	Percentage
First@groovehq.com	John@groovehq.com	44%
Last@groovehq.com	Doe@groovehq.com	8%
First.Last@groovehq.com	John.Doe@groovehq.com	4%
First@groovehq.com	John@groovehq.com	44%

Frequently Asked Questions

Where is Groove's headquarters located?

Groove's main headquarters is located at 449 Thames Street Newport, RI 02840 US. The company has employees across 5 continents, including North AmericaAsiaEurope.

What is Groove's stock symbol?

Groove is a publicly traded company; the company's stock symbol is GRVE.

What is Groove's official website and social media links?

Groove's official website is groovehq.com and has social profiles on LinkedIn.

How much revenue does Groove generate?

As of October 2024, Groove's annual revenue reached $1.8M.

What is Groove's SIC code NAICS code?

Groove's SIC code is 5045 - Computers and Computer Peripheral Equipment and Software NAICS code is 5112 - Software Publishers.

How many employees does Groove have currently?

As of October 2024, Groove has approximately 25 employees across 5 continents, including North AmericaAsiaEurope. Key team members include Chief Executive Officer And Founder: A. T.Head Of Sales & Customer Success: T. G.Head Of Support: G. P.. Explore Groove's employee directory with LeadIQ.

What industry does Groove belong to?

Groove operates in the Software Development industry.

What technology does Groove use?

Groove's tech stack includes PostHogKISSmetricsProfitwellHotjarGoogle Hosted LibrariesReactYoast SEOTwitter.

What is Groove's email format?

Groove's email format typically follows the pattern of . Find more Groove email formats with LeadIQ.

When was Groove founded?

Groove was founded in 2011.

Groove

Software DevelopmentRhode Island, United States11-50 Employees

Welcome to Groove – where we're committed to reshaping customer service for the better. We believe in the transformative power of good software, designed to tackle the challenges of inefficient support operations head-on. Groove is crafted to be the antidote to bad customer service, empowering small businesses with intuitive workflows, streamlined communication, and a suite of features aimed at delivering exceptional experiences.

Say farewell to clunky interfaces and inefficient processes – with Groove, you'll discover a platform that prioritizes simplicity and effectiveness. Our mission is clear: to provide businesses with the tools they need to thrive in a customer-centric world.

Join us in our journey to redefine customer service. With Groove, exceptional support isn't just a possibility – it's our promise.