Insights

Customer-Centric Software Groove offers a customer service software that prioritizes simplicity and effectiveness, empowering businesses with intuitive workflows and streamlined communication. This positions Groove as a solution for companies looking to enhance their customer service operations and deliver exceptional experiences.

Market Differentiation In a landscape where customer service is paramount, Groove stands out by reshaping traditional support operations through the transformative power of good software. This unique positioning can be leveraged to showcase Groove as a competitive advantage for businesses seeking to excel in a customer-centric world.

Tech-Driven Solutions With a tech stack including tools like Hotjar, Google Analytics, and Backbone.js, Groove utilizes cutting-edge technology to drive its software development initiatives. This tech-driven approach presents an opportunity for tech-savvy companies to align with Groove's innovative solutions.

Sales Partnership Potential Given Groove's commitment to exceptional support and reshaping customer service, the company presents partnership potential for sales-focused organizations. Collaborating with Groove could offer synergies in providing end-to-end solutions that combine excellent customer service with effective sales strategies.

Small Business Empowerment Groove's focus on empowering small businesses with tools to thrive in a customer-centric world opens up a target market of small enterprises looking to enhance their customer service capabilities. This creates an opportunity for Groove to cater to the specific needs of this customer segment.

Similar companies to Groove

Groove Tech Stack

Groove uses 8 technology products and services including Hotjar, Facebook Pixel, Google Analytics, and more. Explore Groove's tech stack below.

Hotjar
Analytics
Facebook Pixel
Analytics
Google Analytics
Analytics
Profitwell
Analytics
Amazon CloudFront
Content Delivery Network
Backbone.js
Javascript Frameworks
Yoast SEO
Search Engines
SumoMe
Widgets

Media & News

Groove's Email Address Formats

Groove uses at least 1 format(s):

Groove Email Formats	Example	Percentage
First@groovehq.com	John@groovehq.com	44%
Last@groovehq.com	Doe@groovehq.com	8%
First.Last@groovehq.com	John.Doe@groovehq.com	4%
First@groovehq.com	John@groovehq.com	44%

Frequently Asked Questions

Where is Groove's headquarters located?

Groove's main headquarters is located at 449 Thames Street Newport, RI 02840 US. The company has employees across 5 continents, including North AmericaAfricaAsia.

What is Groove's stock symbol?

Groove is a publicly traded company; the company's stock symbol is GRVE.

What is Groove's official website and social media links?

Groove's official website is groovehq.com and has social profiles on LinkedIn.

How much revenue does Groove generate?

As of October 2024, Groove's annual revenue reached $1.8M.

What is Groove's SIC code NAICS code?

Groove's SIC code is 5045 - Computers and Computer Peripheral Equipment and Software NAICS code is 5112 - Software Publishers.

How many employees does Groove have currently?

As of October 2024, Groove has approximately 24 employees across 5 continents, including North AmericaAfricaAsia. Key team members include Chief Executive Officer And Founder: A. T.Head Of Support: G. P.Head Of Marketing: L. M.. Explore Groove's employee directory with LeadIQ.

What industry does Groove belong to?

Groove operates in the Software Development industry.

What technology does Groove use?

Groove's tech stack includes HotjarFacebook PixelGoogle AnalyticsProfitwellAmazon CloudFrontBackbone.jsYoast SEOSumoMe.

What is Groove's email format?

Groove's email format typically follows the pattern of . Find more Groove email formats with LeadIQ.

When was Groove founded?

Groove was founded in 2011.

Groove

Software DevelopmentRhode Island, United States11-50 Employees

Welcome to Groove – where we're committed to reshaping customer service for the better. We believe in the transformative power of good software, designed to tackle the challenges of inefficient support operations head-on. Groove is crafted to be the antidote to bad customer service, empowering small businesses with intuitive workflows, streamlined communication, and a suite of features aimed at delivering exceptional experiences.

Say farewell to clunky interfaces and inefficient processes – with Groove, you'll discover a platform that prioritizes simplicity and effectiveness. Our mission is clear: to provide businesses with the tools they need to thrive in a customer-centric world.

Join us in our journey to redefine customer service. With Groove, exceptional support isn't just a possibility – it's our promise.